3,644 Reviews of Toyota of Rockwall - Service Center
Friendly, courteous, fast My appointment was at 11:30. They promptly took my car in and finished in the stated time. They washed and vacuumed my car in addition to oil change My appointment was at 11:30. They promptly took my car in and finished in the stated time. They washed and vacuumed my car in addition to oil change and tire rotation. Overall great experience. More
Very pleased with service Everyone at the dealership is professional and helpful. I appreciate the time they take to answer questions. I also like that I can stop in and have Everyone at the dealership is professional and helpful. I appreciate the time they take to answer questions. I also like that I can stop in and have my car washed More
Service to Sales I just came in for my 30,000 mile service and then Felecia approached me and asked if I’d be interested in getting a new car. I had thought about it b I just came in for my 30,000 mile service and then Felecia approached me and asked if I’d be interested in getting a new car. I had thought about it before but I really wasn’t looking into buying a new car. After speaking with her for a little bit I felt more comfortable buying. She was very helpful and kind. I always have a great experience at Toyota Rockwall! More
2018 Tundra serviced Great experience, taken care of my service in a timely manner and everyone was very helpful. The lady that was training with Kyle was very helpful and Great experience, taken care of my service in a timely manner and everyone was very helpful. The lady that was training with Kyle was very helpful and friendly. More
Great service I have used this dealership for years. The reason I do is for their fast friendly service. I will continue to use this dealership. In fact, just also I have used this dealership for years. The reason I do is for their fast friendly service. I will continue to use this dealership. In fact, just also purchased a new Tundra from them as well. More
Great service The service advisor told me about 1 hour for service. My car was ready in 30 minutes. Great service. Would definiantly recommend to a friend The service advisor told me about 1 hour for service. My car was ready in 30 minutes. Great service. Would definiantly recommend to a friend More
Oil change Long line for a 9 am appointment. When I called after 1 pm the papers were not prominent so the cashier told me my car was not done. When I did get a Long line for a 9 am appointment. When I called after 1 pm the papers were not prominent so the cashier told me my car was not done. When I did get a call I had to wait for my ride to come back to take me for pick up. More
quality control Found a tool on driver side floor board while getting in, returned to porter. Driving home noticed a piece of trim missing from area car was in servic Found a tool on driver side floor board while getting in, returned to porter. Driving home noticed a piece of trim missing from area car was in service for. Had to return to dealership and have it installed. Apparently the quality control is laxed. More
Great Service Kyle Rust has been handling the maintenance/service appointments for my Avalon for a long time. He is always very personable and professional at the Kyle Rust has been handling the maintenance/service appointments for my Avalon for a long time. He is always very personable and professional at the same time! He has always been punctual as well. Kyle always takes the time to explain the maintenance/service needs to me and explains it in a way I can easily understand. I really appreciate that! More
Fast and friendly The employee was very helpfully, friendly, answered my question. The service was service in adequate time. The service center looked like clean and wa The employee was very helpfully, friendly, answered my question. The service was service in adequate time. The service center looked like clean and was a nice place. More