Toyota of Rockwall - Service Center

Used to be the best place in town, but now not so much I used to love the service I received here, but lately they always forget something. Last time I took my truck in for warranty repair, they did not c I used to love the service I received here, but lately they always forget something. Last time I took my truck in for warranty repair, they did not connect the wires back under the seat and I had to drive all the way back to get them to do it. This time I asked them to check a tire that was low on air, I have the expensive tire warranty I purchased with the truck, and when I picked the truck up the tire air was still reading low. Hope it does not have a hole in it, I live 40 miles away and have to bring two cars every time, very frustrating. How do I even know they changed the oil? Maybe I will try Honda next time, always buy Toyota because of the service, but this is as bad as with my GMC. More

35,000 mile checkup I had an 8:00 am appointment for my 35,000 mile checkup, I told Kyle I needed to be out of there as quickly as possible. My vehicle was done by 8:40. I had an 8:00 am appointment for my 35,000 mile checkup, I told Kyle I needed to be out of there as quickly as possible. My vehicle was done by 8:40. Thank you, Kyle. More

Excellent work from Toyota of Rockwall!! I'm always thankful I bought a car from Toyota of Rockwall- they are friendly, fast, and the quality of work is always excellent!! Thank you!! I'm always thankful I bought a car from Toyota of Rockwall- they are friendly, fast, and the quality of work is always excellent!! Thank you!! More

Friendly courteous helpful prompt Service tech was very friendly helpful knowledgeable respectful prompt had an appointment and he greeted me in a timely professional matter notified m Service tech was very friendly helpful knowledgeable respectful prompt had an appointment and he greeted me in a timely professional matter notified me when car was ready More

Great customer service Carl was very knowledgeable and super friendly. I"ll be seeing him again at my 60,000 mile checkup. Thank you for the excellent service. Carl was very knowledgeable and super friendly. I"ll be seeing him again at my 60,000 mile checkup. Thank you for the excellent service. More

Great experience I was promptly greeted and quickly taken care of. I brought my wife's car in for her complimentary 15,000 mile service, and that was performed in a ti I was promptly greeted and quickly taken care of. I brought my wife's car in for her complimentary 15,000 mile service, and that was performed in a timely manner. My 2014 Camry was having some intermittent issues, but it's hard to pin down. Mike Schott was more than accommodating and went well above and beyond what typical dealerships do in order to take care of my concern More

10,000 mile service As usually the Service department is extremely friendly and accommodating to my schedule. The service department personnel always make every effort t As usually the Service department is extremely friendly and accommodating to my schedule. The service department personnel always make every effort to take care of my needs. I’m very appreciative of your service department personnel. More

Completed everything we ask to have done quickly Great customer service, friendly, great refreshment station and waiting area. The service was completed quickly and efficiently. All the work was comp Great customer service, friendly, great refreshment station and waiting area. The service was completed quickly and efficiently. All the work was completed and explained, the car was washed:) More

Sceduled oil change Barry Hipple was the service provider (not kisted below) They took me at my scheduled appointment time and had me out of there in under an hour.. Ev Barry Hipple was the service provider (not kisted below) They took me at my scheduled appointment time and had me out of there in under an hour.. Even cleaned my windows. Great job! More

Regular maintenance and inspection. Kyle gave great service as always!!!!!! Always easy to get in and out. Let’s me know what is coming up at my next appointment. Very courteous alway Kyle gave great service as always!!!!!! Always easy to get in and out. Let’s me know what is coming up at my next appointment. Very courteous always. More