Toyota of Rockwall - Service Center

A+ pService They were very understanding and thorough quick to get job done and procured me wirh a suitable rental. Quick response to my calls. No long ways They were very understanding and thorough quick to get job done and procured me wirh a suitable rental. Quick response to my calls. No long ways More

Fixed first time Rattles are hard to locate and fix. Rockwall Toyota fixed it with no difficulty. I’m very pleased with the service. My wife and I could not be happie Rattles are hard to locate and fix. Rockwall Toyota fixed it with no difficulty. I’m very pleased with the service. My wife and I could not be happier. More

Toyota of Rockwall Service Center The service and help from everyone that I received at this dealership was excellent. I feel that my car is really being taken care of here. I also a The service and help from everyone that I received at this dealership was excellent. I feel that my car is really being taken care of here. I also appreciated the courtesy lift provided. More

unexpected car trouble Went to the dealership without an appointment because of car trouble. Got the car in and fixed in a very short time. Very pleased with the fast servi Went to the dealership without an appointment because of car trouble. Got the car in and fixed in a very short time. Very pleased with the fast service. More

Carl David is awesome to work with in the service department I love Toyota of Rockwall as the service department folks know how to make the experience a good one by paying attention to detail and ensuring that o I love Toyota of Rockwall as the service department folks know how to make the experience a good one by paying attention to detail and ensuring that our needs are met. The only negative to my experiences is that even though I have a set appointment time for an oil change, I have always been waiting for more than 2 hours. More

Excellent with a problem Casey is now and always a great service advisor! Casey is a very caring person and loves her job and the people she serves!! Person doing job, chang Casey is now and always a great service advisor! Casey is a very caring person and loves her job and the people she serves!! Person doing job, changed every setting he could on my interior seating!! I am an older person and have two very bad knees and a right shoulder that exploded about five years ago and still does not work right, so when a service person messes with my seating in my car to the extent that this person did, it makes it very hard to drive! I had to stop more than five times on my way home just to try my best to reset my seat, arm rest and position I was sitting in! NOT NECESSARY!! More

service Did great job installing mud guards for tacoma. Customer greeting was very friendly and took notice of us as soon as we arrived to ask if we needed an Did great job installing mud guards for tacoma. Customer greeting was very friendly and took notice of us as soon as we arrived to ask if we needed any help. More

Cam service checkup Okay....y’all won’t give me enough characters for all the good I have to say about my Service person. So will try in short version...he is Awesome & “ Okay....y’all won’t give me enough characters for all the good I have to say about my Service person. So will try in short version...he is Awesome & “Always” takes gr8 care of me & my car. And is QUICK at it. Have never had issues w/him or techs that work on my Cam. Love this location, the people & my Service Guy. PLEASE give that man a raise!!! He’s a keeper & awesome at his job!!! Knows how picky I am w/my car & knows the Never do’s...to my car. 👍🏽 And puts up with my pickiness with a big smile on his face. I “never” have to wait the time I’m quoted, that it will take to service my car. And Randy always gets me right in. I’m spoiled. Thank you ~ 👍🏽👍🏽👍🏽 More

Their service has the quality of the Toyota vehicles. They honored the Toyota warranty with very prompt and courteous service. Carl David is super. Love the free car wash and free coffee. I will be back. They honored the Toyota warranty with very prompt and courteous service. Carl David is super. Love the free car wash and free coffee. I will be back. More

Over charged and no one followed-up I had to track them down I was charged for a service light. - The gas cap was loose. Oh- I purchased a car while I waited and was still charged - I am a repeat customer. Wow I was charged for a service light. - The gas cap was loose. Oh- I purchased a car while I waited and was still charged - I am a repeat customer. Wow. - I only came to them because the recall notice needed to be done. More