3,440 Reviews of Toyota of Rockwall - Service Center
15000 mile service Advisor is very friendly and service is done quickly, and the waiting room was nice and clean. I was able to out the door within in an hour. Advisor is very friendly and service is done quickly, and the waiting room was nice and clean. I was able to out the door within in an hour. More
Excellent Carl David provided Excellent Customer Service and went the extra mile to make sure my car was taken care of. He also went over all the details with m Carl David provided Excellent Customer Service and went the extra mile to make sure my car was taken care of. He also went over all the details with me once my service was complete. Carl also offered to schedule my next service appointment. Fantastic Service! Ken, Allen, and Gabriel also provided Excellent Service as I Test Drove a Rav 4! More
Service department It took 5 hours for them to give me an answer on my windshield. We had no updates as to when I’d be getting the car back and the Overcrowding of vehic It took 5 hours for them to give me an answer on my windshield. We had no updates as to when I’d be getting the car back and the Overcrowding of vehicles was inconvenient. I feel as if they were overloaded and could not perform the service in a timely manner. More
A smile goes a long way Carl is very pleasant and courteous. Explained everything clearly and gave me a good estimated time of completion. I was there early in the morning an Carl is very pleasant and courteous. Explained everything clearly and gave me a good estimated time of completion. I was there early in the morning and I was glad he received me with a smile. More
Everyone is always pleasant, when you pull in, someone Everyone is always pleasant, when you pull in, someone is at your car to help find out what you need and they’re always very patient. Sorry I did n Everyone is always pleasant, when you pull in, someone is at your car to help find out what you need and they’re always very patient. Sorry I did not know the name of the person in transportation but he’s always very pleasant, very nice and polite , tries to see that you get to your designation in timely manner More
i was painless. My maint. light was coming on and I was having a hard time starting my car. I thought it might be time for a new battery. So brought my car in and I My maint. light was coming on and I was having a hard time starting my car. I thought it might be time for a new battery. So brought my car in and I always want to work with Carl, he is great! I left my car to have a look see and determined it need brakes, front end alignment, battery, transmission fluid, brake fluid. It was all taken care. I like working with Carl. More
Fine and dandy Google my experience was fine was told it would take almost two hours but I was out in about an hour. I really don’t have much more to say but this h Google my experience was fine was told it would take almost two hours but I was out in about an hour. I really don’t have much more to say but this has to be twenty five words so I am running out of things to say so anywho have a great day More
SRS Tacoma Service Excellent service now, and in the past. Always sure that the work will be done correctly, and that future service recommendations will be included, a Excellent service now, and in the past. Always sure that the work will be done correctly, and that future service recommendations will be included, and on target. Thankful for the free wash each time so that the vehicle leaves looking better than when it came in. Great people to work with. More
Customer Service First time having my truck serviced here. I got a good impression of service advisers and their prompt service and concern for customers. The lady cas First time having my truck serviced here. I got a good impression of service advisers and their prompt service and concern for customers. The lady cashier and other people working behind (coffee area) need to be more attentive, pleasant, and make customers feel welcomed there. More
I was completely satisfied with my service and the time was I appreciate coming to Rockwall Toyota. They help me with loading my telephone to the system. I added my emails for future correspondence. I Thank I appreciate coming to Rockwall Toyota. They help me with loading my telephone to the system. I added my emails for future correspondence. I Thank you More