Toyota of Rockwall - Service Center

Service Kyle Rust is the reason I bring my vehicle back there for service. Always takes great care of me and my vehicle. Highly recommend dealership and serv Kyle Rust is the reason I bring my vehicle back there for service. Always takes great care of me and my vehicle. Highly recommend dealership and service dept. More

Great customer service Kyle looked up everything that was recommended and let me know the cost of everything ahead of time and went over the invoice after service was comple Kyle looked up everything that was recommended and let me know the cost of everything ahead of time and went over the invoice after service was completed. He answered all the questions that I had and was very nice. More

Excelent service - find and fix! I noted to the service rep (Mick) that I heard an unusual noise from the engine area. They checked it out, located the source (water pump) and fixed I noted to the service rep (Mick) that I heard an unusual noise from the engine area. They checked it out, located the source (water pump) and fixed it promptly. Polite, professional service - again. This dealership has a great service department. Thanks also to the hands on mechanic in the shop. More

Last minute, no worries I was running ahead of my next oil change, but needed inspection. I dropped in without an appointment, they performed the services in short order and I was running ahead of my next oil change, but needed inspection. I dropped in without an appointment, they performed the services in short order and did a nice job cleaning my Tundra. Much appreciated!!! More

Service for 20000 Carl is a great service center person. He informed me that all items are in the green. Setup next appt in about four months. Informed him that my 150 Carl is a great service center person. He informed me that all items are in the green. Setup next appt in about four months. Informed him that my 15000 mike was done at Toyota of.McKinney. More

Nicole was fabulous!! Nicole was great! Did what she said!!!!! Very efficient! She is a great addition to team! The others I have worked with don’t show they even care I Nicole was great! Did what she said!!!!! Very efficient! She is a great addition to team! The others I have worked with don’t show they even care I am there. More

Excellent Service Service department is organized. Got in and out in no time and they even wash my care. Lance explained everything to me in a manner I could understand Service department is organized. Got in and out in no time and they even wash my care. Lance explained everything to me in a manner I could understand. More

Great! Carl, was very friendly and helpful.He also let my husband and I know about our dashboard that it was under warranty and could be replaced in a few da Carl, was very friendly and helpful.He also let my husband and I know about our dashboard that it was under warranty and could be replaced in a few days of our visit with Toyota. More

Since you gave me this service for free, I gave you 5 stars. Nicole was extremely good! However, I nearly gave you 4 stars because we brought our Prius in because the low tire pressure light was illuminated and Nicole was extremely good! However, I nearly gave you 4 stars because we brought our Prius in because the low tire pressure light was illuminated and when the car was finished the low pressure light was still illuminated. Several people from express service tried to it turn off. We must have spent at least 15 minutes getting the low pressure light turned off, which is why we brought the car in the first place. They did find a nail in the tire and repaired the tire for free and topped off the nitrogen! However, we also paid $60 for windshield wiper replacement. You can't beat free so you get 5 stars, even though the execution was flawed. More

10k mile checkup Everyone at the dealership was friendly. The waiting room was nice and clean with a home improvement TV channel that was interesting. I was in and out Everyone at the dealership was friendly. The waiting room was nice and clean with a home improvement TV channel that was interesting. I was in and out in about 1 hour. More