Toyota of Rockwall - Service Center

Last Minute Service Check On our drive to Rockwall from Cedar Creek Lake our maintenance notification popped up. We were going to Costco and I just happened to see the Toyota d On our drive to Rockwall from Cedar Creek Lake our maintenance notification popped up. We were going to Costco and I just happened to see the Toyota dealership. After shopping at Costco I told my husband so we were able to get in just after 6pm and we drove out of there at 7:07pm. Great job! More

Oil change and tire rotation My tire was not damaged before I went in for a service and now I am driving on the spare since the service personel didn't want to look up my warranty My tire was not damaged before I went in for a service and now I am driving on the spare since the service personel didn't want to look up my warranty information. More

Good Service The advisor Mick help me more than I expected , is very honest and his service is very professional , he answered my questions with patient and good a The advisor Mick help me more than I expected , is very honest and his service is very professional , he answered my questions with patient and good and an easy to understand explanation. More

This experience was not what i expected. I came to the dealership two week prior to to schedule my appointment. My appointment was not on the system on the appointment day. I had to wait for I came to the dealership two week prior to to schedule my appointment. My appointment was not on the system on the appointment day. I had to wait for Dan to get there before i could proceed. My service for the appointment was to get my window tinted, oil change and a detail. It seem as though the mix up was my name. Instead of my name in the system as Davy Stoker it is in the system as Stoker Davy. Pedro should have put me in the system correctly from the sale process. This could have been a very bad experience for me but this facility has an angel with red hair. Amanda the cashier went beyond her job to get me situated to make the experience an experience to help me look beyond the nuisances that took place. Thank you Amanda you make Toyota of Rockwall better. More

Much better than Honda Service folks were polite and very efficient. Positive experience all around. Glad I moved my 25 year marriage to Honda products to Toyota of Rockwall Service folks were polite and very efficient. Positive experience all around. Glad I moved my 25 year marriage to Honda products to Toyota of Rockwall. More

Amazing! Carl was amazing and super helpful! They stayed open and helped me when I couldn’t get off work! I’ll definitely come back to see him! Carl was amazing and super helpful! They stayed open and helped me when I couldn’t get off work! I’ll definitely come back to see him! More

pofessional and speedy the service crew has been very professional and friendly, the crew performed all the necessary and required service for my new Toyota tundra that I bo the service crew has been very professional and friendly, the crew performed all the necessary and required service for my new Toyota tundra that I bought in 2017 More

Courteous and Professional I didn't have an appointment and came in for an oil change and tire rotation. They performed the service, checked other areas and told me I didn't nee I didn't have an appointment and came in for an oil change and tire rotation. They performed the service, checked other areas and told me I didn't need to have anything else done yet. Honest. More

Great Service My service experience with Carl David was top quality. He was very upfront and knowledgeable and explained very clearly what my vehicle needed and did My service experience with Carl David was top quality. He was very upfront and knowledgeable and explained very clearly what my vehicle needed and did not. I would definitely recommend all my family and friends to get their vehicles serviced at this Toyota dealership with Mr.David More

Service center Carl David was very professional. Carl took great care of me and my vehicle issue. Carl was nice enough to arrange transportation for me to go home an Carl David was very professional. Carl took great care of me and my vehicle issue. Carl was nice enough to arrange transportation for me to go home and back to the dealership when my vehicle was ready for pick up. More