3,644 Reviews of Toyota of Rockwall - Service Center
Good Experience Process was quick and simple. I pulled into the drop off area and was immediately greeted. Told him what I was needing and he had me on my way quick Process was quick and simple. I pulled into the drop off area and was immediately greeted. Told him what I was needing and he had me on my way quickly. The next day I was called and provided an estimate. He was able to email me the estimate. They had to order a part so it took a couple of days. Each day he called me to let me know the status. Picking it up was just as fast. Paid at the cashier and they had my truck waiting. More
Maintenance Service Everyone one was nice. Especially the lady who took care of me. Definitely will be back. Sorry I don’t remember her name. She has short blonde hair. A Everyone one was nice. Especially the lady who took care of me. Definitely will be back. Sorry I don’t remember her name. She has short blonde hair. An older lady very sweet. More
Fast service Got me in and out quick. He was friendly and kept informed on everything about my car that I needed to know. He took good care of me. Got me in and out quick. He was friendly and kept informed on everything about my car that I needed to know. He took good care of me. More
Scheduled Maintenance Friendly people and quick service makes a pleasant experience ! The waiting areas for customers is spacious, comfortable, and they usually have fresh Friendly people and quick service makes a pleasant experience ! The waiting areas for customers is spacious, comfortable, and they usually have freshly baked cookies ready. More
Great service, quick and super nice staff Moved to the local area and it was time for the standard service. Everything from the greeting at arrival to pickup of my tundra was great. They kept Moved to the local area and it was time for the standard service. Everything from the greeting at arrival to pickup of my tundra was great. They kept to the time they said it would take and the wash/vacuum was nice as well. Super nice staff and clean facility. Very pleased! More
Easy and Quick Scheduling the appointment was easy on line and when I arrived, the service bay was not "hidden" like some dealerships. The service work was done quic Scheduling the appointment was easy on line and when I arrived, the service bay was not "hidden" like some dealerships. The service work was done quickly while I waited. More
One word - Great Randy Searcy - did a good job helping us & keeping us updated with our car. Randy - was very professional & we appreciated The good service. For th Randy Searcy - did a good job helping us & keeping us updated with our car. Randy - was very professional & we appreciated The good service. For that reason is why we love Toyota of Rockwall. More
Very helpful Very polite and helpful. Explained everything well and what needed to be done. Went above and beyond to work me into the service schedule the same day Very polite and helpful. Explained everything well and what needed to be done. Went above and beyond to work me into the service schedule the same day. More
Good Experience They were very thoughtful of my time and kept me well informed. All of my questions were answered and I came away with more information about my ca They were very thoughtful of my time and kept me well informed. All of my questions were answered and I came away with more information about my car. Very pleased with the service and care of my vehicle. More
Last Minute Service Check On our drive to Rockwall from Cedar Creek Lake our maintenance notification popped up. We were going to Costco and I just happened to see the Toyota d On our drive to Rockwall from Cedar Creek Lake our maintenance notification popped up. We were going to Costco and I just happened to see the Toyota dealership. After shopping at Costco I told my husband so we were able to get in just after 6pm and we drove out of there at 7:07pm. Great job! More