3,440 Reviews of Toyota of Rockwall - Service Center
Very efficient I was able to get in at 5 pm and was heading home by 6:15 the entire experience was very smooth and hassle free I was able to get in at 5 pm and was heading home by 6:15 the entire experience was very smooth and hassle free More
Wonderful Service Center I usually hate getting my vehicles serviced, but not at Toyota of Rockwall! Great Service, free cookies and specialty coffees. Great service does t I usually hate getting my vehicles serviced, but not at Toyota of Rockwall! Great Service, free cookies and specialty coffees. Great service does take a little longer but they make it worth the extra wait. More
Great Great! I will definitely be back for all future services and or maintenances. Great staff, great atmosphere. I also appreciate the car wash, it was Great! I will definitely be back for all future services and or maintenances. Great staff, great atmosphere. I also appreciate the car wash, it was much needed. More
My wife loves her car It took a bit from back order but the window trim is taken care of and we got our first oil change! Wife loves her car and the mpgis getting better as It took a bit from back order but the window trim is taken care of and we got our first oil change! Wife loves her car and the mpgis getting better as it breaks in. More
Excellent Customer Service! Never disappointed with my service at Toyota of Rockwall! I am in good hands from the time I pull into the customer service stall till the time my ca Never disappointed with my service at Toyota of Rockwall! I am in good hands from the time I pull into the customer service stall till the time my car is brought around to leave. More
Dependable and Fair I find the service department at Toyota of Rockwall to be very dependable and fair to work on my car. I have come to expect I may pay a little more at I find the service department at Toyota of Rockwall to be very dependable and fair to work on my car. I have come to expect I may pay a little more at a dealer for service than at an independent service center. The service advisors at Toyota of Rockwall advise, but I have never felt pressured by them to make additional purchases, although they do make suggestions as advisors. Based on my experience with the service department I also bring my wife’s Lexus in for service. A+ people to work with. More
New car I had a good experience with the dealership. My salesman was awesome. Was not real fond of the gentleman who showed us the paper of our monthly paymen I had a good experience with the dealership. My salesman was awesome. Was not real fond of the gentleman who showed us the paper of our monthly payments and years we can finance the car ( not the finance guy). He was very fast speaking and was not willing to try to get my payments lowered. Oh well not a big deal. Finance guy was very good but yet talked a little fast. One other thing I know the dealership was busy in the service dept but I had to bring back my car to get detailed as it would of taken another 2 hours to get this done and I was already at the dealership 4 hours. Not sure if the service dept is separate from the detailing dept but I really didn't see new cars flying out. Ao nor real sure why they couldn't get to my car. Also the car had to be jumped twice before they put anew battery in it. Thanks More
Service for 50000 miles 50,000 mile check up on my landcruizer ... Kyle got us a rent car and got check up done ..he new what worked needed to be done and got it handled 50,000 mile check up on my landcruizer ... Kyle got us a rent car and got check up done ..he new what worked needed to be done and got it handled ... I like this because I did not have a clue what needed to be done on a fifty thousand mile check up ... 67 years old -- change oil- filters and grease tune up all I have ever done .. still learning--- Kyle was very Knowledgeable of what service needed to be done on the landcruzier Thanks More
Nice people, great service Adviser was informative and helpful. Even with no appt my service was fairly short. Good coffee machine, and fresh cookies. HGTV was on. So it went by Adviser was informative and helpful. Even with no appt my service was fairly short. Good coffee machine, and fresh cookies. HGTV was on. So it went by quickly! More
Well taken care of This Service Center was very courteous and professional. Kyle was very helpful and timely in letting me know the status of my van. He was knowledgeabl This Service Center was very courteous and professional. Kyle was very helpful and timely in letting me know the status of my van. He was knowledgeable about the work needed to be done and made sure I was taken care of with a loaner vehicle. More