Toyota of Rockwall - Service Center

Phenomenal service Customer service skills at Toyota are phenomenal! Thanks to Micheal in the service department, I was able to get all the service on my truck completed Customer service skills at Toyota are phenomenal! Thanks to Micheal in the service department, I was able to get all the service on my truck completed in a timely fashion. More

Amazing service I went in for a nail in my tire. A lot of the times they will try to make you buy a new tire. But Carl took me out to my car while the techs were fixi I went in for a nail in my tire. A lot of the times they will try to make you buy a new tire. But Carl took me out to my car while the techs were fixing it to ensure it only needed a patch. He was very attentive and kind. He even let me borrow his phone charger while I was getting my service done. Super well done! More

Prompt and courteous Completed the job on time and staff was very courteous. Truck was cleaned and tires were replaced as the warranty stated. Good service department for Completed the job on time and staff was very courteous. Truck was cleaned and tires were replaced as the warranty stated. Good service department for sure More

Check on Tire Light I came in a couple of weeks ago to have someone help me with the tire light. Unfortunately, It came back on as I was driving off the lot. I did not I came in a couple of weeks ago to have someone help me with the tire light. Unfortunately, It came back on as I was driving off the lot. I did not have time to bring the car back at the time. I did come in yesterday and explained my situation and that I had tried to fill it myself without any success in having the light go off. I spoke with Mike, and he more than took care of the situation. He also did a safety check and had my car washed for me. Superb customer service. Mike deserves a bonus for outstanding service -- or at least a good pat on his back. Great job Mike!!!! Michael Campbell also checked on me a couple of times to make sure I did not need additional assistance and checked on service time. Very courteous. Overall -- great experience. Thank you! Anna More

Great Service, Professional and Prompt! Felt like White Glove Service all around! Don and his team have always done a fantastic job of taking care of my service needs for my Lexus! Felt like White Glove Service all around! Don and his team have always done a fantastic job of taking care of my service needs for my Lexus! More

Great dealership Just a great dealership. They treat you like you expect to be treated. The service is just as first class as any Lexus or BMW dealership that I have b Just a great dealership. They treat you like you expect to be treated. The service is just as first class as any Lexus or BMW dealership that I have been in. More

Routine maintenance This is an attractive building with nice waiting areas. I waited a long while but I did not set an appointment. The staff was friendly and helpful, an This is an attractive building with nice waiting areas. I waited a long while but I did not set an appointment. The staff was friendly and helpful, and called me to let me know that my Sienna was ready for pickup. More

Sue is the best! Very fast and easy visit, Sue helped me and she was so friendly, knowledgeable and helpful! Will definitely be back. Thank you so much Sue! Very fast and easy visit, Sue helped me and she was so friendly, knowledgeable and helpful! Will definitely be back. Thank you so much Sue! More