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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,644 Reviews

3,644 Reviews of Toyota of Rockwall - Service Center

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January 11, 2019

Great customer service. Very helpful. Had a nail in my tire. Bought the car this summer. The tire damage was under warranty. They replaced the tire in full no cost. More

by L.CULLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2019

Consistently Excel Kyle Rust continues to give outstanding service and obviously others realize it as well; noting that he has been promoted to Service Drive Manager. G More

by NICK1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Rust, Randy Searcy
January 10, 2019

1-year service Outstanding in every respect. Welcomed by Stefanie Gomez on time. Car serviced, washed and returned within 45 minutes. All staff friendly but Ms. Gome More

by bcotti004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefanie Gomez
January 10, 2019

Excellent Service Dept. It's worth the drive to take your vehicle to Toyota of Rockwall, they have the best service department. They are quick friendly and great to work with More

by THORTIS59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2019

Always great Easy online appts, great staff. Coffee bar and like they always have hgtv on! Loving my two free years of oil changes. Will continue to use them after More

by soniadrogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl David
January 09, 2019

Currenr and future work Kept me informed of the progress of the repair. Laid out a schedule for future maintenance which was very helpful to me. This will help my Prius stay More

by R Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2019

Great Experience! Very friendly & quick service! Staff kept me informed throughout the process! All employees were anxious to assist! Best part was checkout, when my bi More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl David
January 07, 2019

Dead 12V battery on Prius V Great service! Quickly diagnosed the dead 12V battery and replaced it. I also asked for a replacement wiper for the front and rear, and when the rea More

by PGUIDRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New employee in service who didn't have a card yet - he's not listed here
January 05, 2019

Awesome! Better than I Expected. I left Satisfied. My car was serviced under the time I was told it would take. I'm sure I'll return. More

by RUDYMETALART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue and Stephanie, Pedro Cachay
January 05, 2019

Great service They were ready at the scheduled time and completed work in a timely matter. Wash and clean the inside and outside of Highlander. Awesome group of emp More

by CITYJZENTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Elliot
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