3,440 Reviews of Toyota of Rockwall - Service Center
Friendly service Always have friendly and polite service reps here, my only complaint is that my appointment was set at 1030, I arrived early and dropped it off at 10: Always have friendly and polite service reps here, my only complaint is that my appointment was set at 1030, I arrived early and dropped it off at 10:15. It was not seen my a tech until 11:15. This was my longest wait yet and took up most of my morning. What normally is a 45 minute tops turn around turned into almost over 2 hours. More
Service was just as good as it good be. Mr. Rust treated me as every customer should be treated. He explained how my vehicle would be inspected. He suggested some services at no cost to me Mr. Rust treated me as every customer should be treated. He explained how my vehicle would be inspected. He suggested some services at no cost to me that I did not need nor wanted. It has been at least 50 years since something of this nature has been offered. More
Fantastic Service. Very efficient and friendly! Quality service as total honesty. They didnt try to force me to buy additional services. I would recommend this service d Very efficient and friendly! Quality service as total honesty. They didnt try to force me to buy additional services. I would recommend this service dept. and dealership to my family. More
Service review Always friendly, helpful, and thorough. They provide timely service while you wait for your vehicle to be serviced . they always offer any optional se Always friendly, helpful, and thorough. They provide timely service while you wait for your vehicle to be serviced . they always offer any optional service suggested with no pressure. More
Van Service I had my 15,0000 mile service done on my 2017 Sienna and everything went well. Kyle was friendly and efficient. Facility was comfortable and clean as I had my 15,0000 mile service done on my 2017 Sienna and everything went well. Kyle was friendly and efficient. Facility was comfortable and clean as well. More
Tire light one I purchased a new car from this location about 2 weeks ago and my tire light was coming on and off. I brought it to the service department and they we I purchased a new car from this location about 2 weeks ago and my tire light was coming on and off. I brought it to the service department and they were quick and efficient. I would definitely recommend this location to friends and family More
5000 mile checkup Mick was very courteous and helpful. I also showed up with no appointment and got in and out in a shorter time than usual which was nice. Mick was very courteous and helpful. I also showed up with no appointment and got in and out in a shorter time than usual which was nice. More
Oil change Great service! Very timely! I would highly recommend this service department to anyone! They made my experience very easy! Very professional! The even Great service! Very timely! I would highly recommend this service department to anyone! They made my experience very easy! Very professional! The even had the car detailed and pulled right up front for me! More
Quick and very honest! Very pleased with the honest work and ability to fit me in for a same-day oil change and tire rotation! Very fast and friendly. Lance, you are great Very pleased with the honest work and ability to fit me in for a same-day oil change and tire rotation! Very fast and friendly. Lance, you are great! I will be back :) More
Excellent Service Barry greeted me when I arrived and was very professional. He was very knowledgeable and set up my car for service. The cashier was able to set me up Barry greeted me when I arrived and was very professional. He was very knowledgeable and set up my car for service. The cashier was able to set me up with a rental car immediately and was also very helpful. Upon arriving later in the day to pick up my car, I found that it had been washed and was ready to go. They checked in my rental car very quickly and was ready to go. It was a great experience. More