3,440 Reviews of Toyota of Rockwall - Service Center
Oil Change and Maintenance I took my Tundra in for the 10,000 mile Service and was met with a smile. Very helpful and friendly. They had all of my information ready to go and ma I took my Tundra in for the 10,000 mile Service and was met with a smile. Very helpful and friendly. They had all of my information ready to go and made the whole experience seamless. More
Excellent It was a 15000 schedule. Done in a timely everyone helpful and friendly. No Issues were found during the schedule maintenance thank you all have a It was a 15000 schedule. Done in a timely everyone helpful and friendly. No Issues were found during the schedule maintenance thank you all have a great day More
Always good service and advice My second Prius and years of excellent service at a fair price and the knowledge that they know the Toyota. Carl David, my service tech is an excelle My second Prius and years of excellent service at a fair price and the knowledge that they know the Toyota. Carl David, my service tech is an excellent rep More
Friendly and helpful My wife and I have always been Toyota people, so now that we bought another Lexus, we are glad to find a dealer close enough that treats us well. 10/1 My wife and I have always been Toyota people, so now that we bought another Lexus, we are glad to find a dealer close enough that treats us well. 10/10 will definitely return. More
Quick and Professional Appreciate the service on my vehicle. Took car in for 15000 mile service and a safety issue. From beginning to end I could not have been happier. Ser Appreciate the service on my vehicle. Took car in for 15000 mile service and a safety issue. From beginning to end I could not have been happier. Service Tech prepared me for the possibility of a 3 to 4 hour software check, but vehicle was ready within and hour and a half. More
excellent service experience Nicole Roeseler made this service experience very smooth and painless. She made sure I was informed on the status of the vehicle with timely follow up Nicole Roeseler made this service experience very smooth and painless. She made sure I was informed on the status of the vehicle with timely follow ups and made sure to send reminders beforehand. Great service experience, would definitely recommend to others. More
Great customer service, but LONG waits I went in for a nail in my tire and they ended up not having to replace the tire, which is fine but I was there for 90 minutes. I've had 90 minute oil I went in for a nail in my tire and they ended up not having to replace the tire, which is fine but I was there for 90 minutes. I've had 90 minute oil changes in the past and it slightly annoys me. I love this dealership. They are clean and every advisor I've dealt with have been super friendly, but if I had not purchased extended service plan or tire protection, I'd probably use my mechanic that I take my cash car to. I want to rate ToR 5 stars, but I just can't simply because I've never been out there in under 90 minutes before. More
My husband brought the car-low tire-everything was fine. It's not a complaint but he did have to wait for about an hour or so just for the low tire situation. He did and all is fine. My car is 16 months ol It's not a complaint but he did have to wait for about an hour or so just for the low tire situation. He did and all is fine. My car is 16 months old so I haven't been to the dealership often. A few times for a car wash and a few other small items. I can't fairly rate service, price, etc. I will say that your waiting area is usually busy the times I've been there. I know Don Maddran personally so I know I could call him if I have a problem. More
Excellent!! The best Toyota Dealership in Texas! I bought my first truck here 3 years ago and recently I went to Toyota of Dallas to buy my second truck. Worse de The best Toyota Dealership in Texas! I bought my first truck here 3 years ago and recently I went to Toyota of Dallas to buy my second truck. Worse decision I ever made! I brought my new truck to Toyota of Rockwall because their service is unbeatable! I will never buy another truck from any other dealership! More
Above and Beyond Toyota of rockwall requested from corporate for my navigation system to be fixed, and they did it for free, and I did not even purchase my Camry there Toyota of rockwall requested from corporate for my navigation system to be fixed, and they did it for free, and I did not even purchase my Camry there! I’m a customer for life ! Thank you, Kyle! More