Toyota of Rockwall - Service Center

Amazing Service Department Had a nail in our tire and had our vehilce towed after hours. I called the morning and they syarted the repair first thing in the morning. Haf my ca Had a nail in our tire and had our vehilce towed after hours. I called the morning and they syarted the repair first thing in the morning. Haf my car back by 11am. More

Battery Had a quick service turn around with needing a new battery. The wait was very minimal with an exceptional waiting area inside the dealership. Everyone Had a quick service turn around with needing a new battery. The wait was very minimal with an exceptional waiting area inside the dealership. Everyone was very professional and polite. More

Kyle was awesome! always take my Toyota Always a great experience. Everyone is so friendly and love the fresh cookies they have. Kyle helped me get an oil change and he was awesome. Always a great experience. Everyone is so friendly and love the fresh cookies they have. Kyle helped me get an oil change and he was awesome. More

What I needed, when I needed it Kyle took the initial problem, found another and did not proceed w/o dropping me a line. OEM is a little pricey, but I've got a great truck that runs Kyle took the initial problem, found another and did not proceed w/o dropping me a line. OEM is a little pricey, but I've got a great truck that runs like it should. No issues, no surprises. More

Over all decent but not the 'best' Extended warranty work done. Good waiting facility for customer with lots of amenities. Cashier service was good. The only drawback was service advise Extended warranty work done. Good waiting facility for customer with lots of amenities. Cashier service was good. The only drawback was service adviser did not have the best 'service'. I bought my Scion FRS from here so I had to come back for the warranty work. Otherwise I get my regular service done at Subaru of Plano. I feel their service advisers keep you better informed and not trying to sell more than is necessary. Also, a certain positive attitude that we expect with great customer service...was not felt. More

Overpriced Oul Change It shouldn’t cost $110 for an oil change and tire rotation on a 2016 RAV4. Use to take my 2011 tundra that had 8 quartz of the same synthetic oil with It shouldn’t cost $110 for an oil change and tire rotation on a 2016 RAV4. Use to take my 2011 tundra that had 8 quartz of the same synthetic oil with a tire rotation and it was $70-$80. Really screwed it up by charging so much. We won’t be back. More

Routine service Great work. Excellent customer service. Work performed quickly and all work was explained. The waiting area was modern, clean and comfortable. Overa Great work. Excellent customer service. Work performed quickly and all work was explained. The waiting area was modern, clean and comfortable. Overall, the expkietence was pleasant More

40,000 mile service Excellent service.. listened to my needs and took great care of my vehicle. the service was completed in a timely manner and I was very pleased Excellent service.. listened to my needs and took great care of my vehicle. the service was completed in a timely manner and I was very pleased More

105,000 check up Kile, addressed my husband, not me. It is my car. I was there. He quoted about $200 under what the bill was. We were surprised. Check out girl disappe Kile, addressed my husband, not me. It is my car. I was there. He quoted about $200 under what the bill was. We were surprised. Check out girl disappeared with a clipboard and we waited 5-10 minutes for her return. Only one working there. Inspection paperwork was not in car where it should have been. Had to go back in and get it. Again another wait to get it. More

2 hours for a oil change We waited 2hours for an oil change with an appointment is a little crazy. Not really happy about the wait. Even with the free coffee and cookies We waited 2hours for an oil change with an appointment is a little crazy. Not really happy about the wait. Even with the free coffee and cookies More