Toyota of Rockwall - Service Center

Thorough maintenance, good customer service, reasonable wait I visited Toyota of Rockwall for my first scheduled service appointment. The service tech was very friendly, and took the time to discuss any mainten I visited Toyota of Rockwall for my first scheduled service appointment. The service tech was very friendly, and took the time to discuss any maintenance items I mentioned. It took about 2 hours, which I think is pretty reasonable, considering everything they did, including rotating my tires and a wash and vacuum. I'm very satisfied with Toyota of Rockwall in every respect. More

My vehicle is getting the best of care I had an appointment for the"5000 mile" check up. Stefanie greeted me right on time and got my vehicle into the process. She took the time to explai I had an appointment for the"5000 mile" check up. Stefanie greeted me right on time and got my vehicle into the process. She took the time to explain the maintenance and answer my questions. Stefanie was very professional and efficient. I thought the battery service and air filter were a little pricey, but I must know my vehicle is reliable at all times, and I want to make sure she has the best care possible. More

Excellent Service Each time I come to have my car serviced, I am greeted with a smile and made to feel that my car is in good hands. Which I already know it is! I appre Each time I come to have my car serviced, I am greeted with a smile and made to feel that my car is in good hands. Which I already know it is! I appreciate the updates given by my service advisor Sue. I have never felt like I was lost in the loop no matter how busy the service department may be. Great customer service is what it is all about. It's always a great feeling when my service is complete and my car is clean and shiny when I drive off. More

Recommended service Kyle was excellent and kept me informed on the progress of my vehicle...Lance was friendly and he explained the service recommendations. The lower sta Kyle was excellent and kept me informed on the progress of my vehicle...Lance was friendly and he explained the service recommendations. The lower stars for the Extra price of the air filter and cleaning the battery cables..forty dollars for each seems a bit steep, and I should have refused, but I am trying to keep my car in the best shape that I can so it will last a long time. More

Excellent customer service I have been to have my car serviced twice and both times I was greeted very quickly. My car was completed in less time than anticipated. I am very hap I have been to have my car serviced twice and both times I was greeted very quickly. My car was completed in less time than anticipated. I am very happy with their service. More

Positive review of Toyota Rockwall service My service guy is Kyle Rust, the asst service manager. He is very thorough at making sure my Prius receives the services it needs He also has a goo My service guy is Kyle Rust, the asst service manager. He is very thorough at making sure my Prius receives the services it needs He also has a good understanding of when I come in so often recommends we wait until next time for some things. I appreciate that. More