Toyota of Rockwall - Service Center

Great service I have used this dealership for years. The reason I do is for their fast friendly service. I will continue to use this dealership. In fact, just also I have used this dealership for years. The reason I do is for their fast friendly service. I will continue to use this dealership. In fact, just also purchased a new Tundra from them as well. More

Oil change Long line for a 9 am appointment. When I called after 1 pm the papers were not prominent so the cashier told me my car was not done. When I did get a Long line for a 9 am appointment. When I called after 1 pm the papers were not prominent so the cashier told me my car was not done. When I did get a call I had to wait for my ride to come back to take me for pick up. More

Great service The service advisor told me about 1 hour for service. My car was ready in 30 minutes. Great service. Would definiantly recommend to a friend The service advisor told me about 1 hour for service. My car was ready in 30 minutes. Great service. Would definiantly recommend to a friend More

quality control Found a tool on driver side floor board while getting in, returned to porter. Driving home noticed a piece of trim missing from area car was in servic Found a tool on driver side floor board while getting in, returned to porter. Driving home noticed a piece of trim missing from area car was in service for. Had to return to dealership and have it installed. Apparently the quality control is laxed. More

Great Service Kyle Rust has been handling the maintenance/service appointments for my Avalon for a long time. He is always very personable and professional at the Kyle Rust has been handling the maintenance/service appointments for my Avalon for a long time. He is always very personable and professional at the same time! He has always been punctual as well. Kyle always takes the time to explain the maintenance/service needs to me and explains it in a way I can easily understand. I really appreciate that! More

Fast and friendly The employee was very helpfully, friendly, answered my question. The service was service in adequate time. The service center looked like clean and wa The employee was very helpfully, friendly, answered my question. The service was service in adequate time. The service center looked like clean and was a nice place. More

Service experience My appointment was on time & explained to me how long it would take & addressed my concerns prior to my car being sent to service provider. My appointment was on time & explained to me how long it would take & addressed my concerns prior to my car being sent to service provider. More

PURCHASE OF USED VEHICLE Austin Campbell was a pleasure to do business with on purchasing my new-to-me vehicle and trading in my previous Toyota. My trade was also purchased Austin Campbell was a pleasure to do business with on purchasing my new-to-me vehicle and trading in my previous Toyota. My trade was also purchased in 2015 from Toyota Rockwall. Everyone I spoke with in this transaction and service on my previous vehicle was great! I don't know the finance gentleman's name, but he got paperwork completed very quickly. More

Always a helpful and friendly visit. Don and Kyle are the best people to work with. Always answer my questions. All employees are very friendly and helpful. Service area is always spic Don and Kyle are the best people to work with. Always answer my questions. All employees are very friendly and helpful. Service area is always spic and span. Waiting area is the same. Waiting for my car is an easy experience. More

Perfect service! I've been using this dealership's service department for about two years and every time I go back, it just keeps getting better! Very clean and comfo I've been using this dealership's service department for about two years and every time I go back, it just keeps getting better! Very clean and comfortable. Lots of space to spread out and do my own work while they are working on my car. Mick delivers exactly as promised with no issues and on time! More