Toyota of Rockwall - Service Center

Inspection & Wash Took our Highlander in for annual inspection, was taken care of promptly and professionally. Being friendly and personal makes the trips there pleasa Took our Highlander in for annual inspection, was taken care of promptly and professionally. Being friendly and personal makes the trips there pleasant and the wait easier. Also got the car washed and an excellent job done. The last 2 times the wash was okay but it looked like they just rushed to get it done. Remember to take pride and ownership in everything you do. More

Service and key Kassie was great to work with and knowledagble. My only issue was the cost of obtaining a new key for my car. I just purchased the RAV4 a few Kassie was great to work with and knowledagble. My only issue was the cost of obtaining a new key for my car. I just purchased the RAV4 a few months ago and it only came with one key. Now that the key isn’t working properly it is costing 381 to obtain a new one. In my opinion, a purchase of a car should include two functioning keys. More

Service review. Love Toyota of Rockwall. Great service great location great service agents great sales guys. About to buy third Toyota Love the dealership as well Love Toyota of Rockwall. Great service great location great service agents great sales guys. About to buy third Toyota Love the dealership as well. Very clean and comfortable. They are very well organized More

5K Check-up Great Service as always. Checkin at 7am and out 30 minutes later and car had been washed and vaccumed. Love those extended warranties where you pay Great Service as always. Checkin at 7am and out 30 minutes later and car had been washed and vaccumed. Love those extended warranties where you pay nothing. Loved the lounge area and beverage service. Service team friendly and very professional all the way More

Service I had bought a car in October and took it in in early March for a 6 month service. I told Justin hogue the story. Asked for oil change, rotation, a I had bought a car in October and took it in in early March for a 6 month service. I told Justin hogue the story. Asked for oil change, rotation, and any other service required. Appointment was at 4 p.m. Dropped off car, went to Costco. 1/2 hour later, Justin called saying car was ready. I asked if the had changed the oil, said it was not needed since I had only put 1,800 miles on the car. To top it all off, they washed my car! Quick, friendly service right down to the cashier. More

Service Follow Up Service Advisor was knowledgeable and professional. I was greeted promptly and my service issue was resolved. I was given a free shuttle ride home, t Service Advisor was knowledgeable and professional. I was greeted promptly and my service issue was resolved. I was given a free shuttle ride home, the driver was friendly and professional. More

Passenger airbag recall I got to schedule my appointment very quickly w/Lance. After a few hours I picked up my vehicle & it was washed & vacuumed. The service and staff ar I got to schedule my appointment very quickly w/Lance. After a few hours I picked up my vehicle & it was washed & vacuumed. The service and staff are awesome. More

Multiple issues of service needed Mick was very helpful in everything that I needed done. He was very knowledgeable and am pleased with his efforts in getting everything resolved quic Mick was very helpful in everything that I needed done. He was very knowledgeable and am pleased with his efforts in getting everything resolved quickly and efficiently. I highly recommend him and am glad to have him as my "go-to" service rep. More

20,000 mile Maintenance Friendly, fast and courteous. My service rep mick is the best! He keeps me informed of the progress of work being done as well as unexpected things Friendly, fast and courteous. My service rep mick is the best! He keeps me informed of the progress of work being done as well as unexpected things that arise. More

Excellent as usual All the staff is super friendly and helpful. Quick service and job well done. I highly recommend this dealership. We have purchased 3 vehicles from th All the staff is super friendly and helpful. Quick service and job well done. I highly recommend this dealership. We have purchased 3 vehicles from them. More