Toyota of Rockwall - Service Center

on time, on task Compared tire prices & found dealership competitive & timely w a special. Randy Searcy was very helpful in providing info & coordinating service in a Compared tire prices & found dealership competitive & timely w a special. Randy Searcy was very helpful in providing info & coordinating service in a respectful manner. Always have a good experience w the service folks at Rockwall Toyota. More

Tire pressure light I have been with Carl for awhile now and I always happy to see him. He can deliver information in a good way. He told me he had some good news and I have been with Carl for awhile now and I always happy to see him. He can deliver information in a good way. He told me he had some good news and bad news and I tell him give me bad news first. he said I my air pressure gauge inside of tire was out, but I didn't have any flats. We discussed amount to fix issue and I told him I would return to have the issue fixed. More

Great customer service I always enjoy coming to Toyota of Rockwall to get my car serviced because they have great customer service and really take the time to listen to one’ I always enjoy coming to Toyota of Rockwall to get my car serviced because they have great customer service and really take the time to listen to one’s needs even thought they are very busy. More

True Customer Service It was raining hard and Much was accessible..available and very friendly..answered all my questions and even had suggestions to my issues..left in the It was raining hard and Much was accessible..available and very friendly..answered all my questions and even had suggestions to my issues..left in the raining..smiling like it was sunshine out..thanks More

First Time at Dealership I have no issue with the Service Department. They were informative and honest. Sue was new but she is going to do well. Prices were higher than previo I have no issue with the Service Department. They were informative and honest. Sue was new but she is going to do well. Prices were higher than previous dealerships I have been to but honestly not surprised. It is a dealership after all. The one issue I did have was shortly after I dropped the car off I got a email from the dealership internet department inquiring about a trade in. If I wanted to trade my car I would come in and do so. Thought this was a little much. More

Service Carl worked me in after I forgot to make an appointment. He went over all the details and took care of my truck needs. He even washed and vacuumed it. Carl worked me in after I forgot to make an appointment. He went over all the details and took care of my truck needs. He even washed and vacuumed it. Most dealerships fail to offer that for free like Rockwall Toyota. More

They really stand behind the Toyota brand! This place is great! Great waiting area and great people! They do a great job maintaining nitrogen tires and one of the only dealerships where they This place is great! Great waiting area and great people! They do a great job maintaining nitrogen tires and one of the only dealerships where they treat their returning customers better and better. Very customer centric to the point of even giving you free service! I go out of my way to use this dealership. Nicole was prompt, greeted me before I even got out of the car and made sure everything needing to be done was done better than expected! More

Always great! Got to meet Kyle, my new service advisor. He greeted my quickly and even stayed through his lunch to get me squared away. Great job again, very fast Got to meet Kyle, my new service advisor. He greeted my quickly and even stayed through his lunch to get me squared away. Great job again, very fast service. Appreciate it! More

Great Service! Carl was great! He helped me get my 70,000 mile service covered under the service agreement even though the time limit had expired. He also helped m Carl was great! He helped me get my 70,000 mile service covered under the service agreement even though the time limit had expired. He also helped me save on the brake job for my 2013 Tundra. More

Adding extras to my van Adding a few extras to my van. Chrome strips across the bottom, strips down the door and Sienna across the door. Just like it to look sassy Adding a few extras to my van. Chrome strips across the bottom, strips down the door and Sienna across the door. Just like it to look sassy More