Toyota of Rockwall - Service Center

Chadwick Lehew was very nice and made our service experience very pleasant. Our wait was less than we thought it would be. All in all a good experience. experience very pleasant. Our wait was less than we thought it would be. All in all a good experience. More

Courteous and professional Took care of our Mercedes saving us a trip to Dallas. Reason for 4/5 score..... Despite paying for tire balance /rotation and wheel alignment did n Took care of our Mercedes saving us a trip to Dallas. Reason for 4/5 score..... Despite paying for tire balance /rotation and wheel alignment did not air the tires right. Rear tires were 10 points below. More

Great visit! Great Adviser! My service adviser Rhonda was amazing. She was not only professional but personable! She helped me understand what was needed and followed up daily My service adviser Rhonda was amazing. She was not only professional but personable! She helped me understand what was needed and followed up daily to keep me informed. I would highly recommend you use her for your service needs! More

Quick service We called for an appointment for the next day which was scheduled for 2pm. Dropped off the car that evening after work. They got my car in for its ser We called for an appointment for the next day which was scheduled for 2pm. Dropped off the car that evening after work. They got my car in for its service before my appointment time and it was done as ordered. Got a call that it was ready before the time of the scheduled appointment. Great service! More

Will rip you off Will never do business again with Toyota of Rockwall most disrespectful rude to customer anybody that wants to do business with Rockwall Toyota I reco Will never do business again with Toyota of Rockwall most disrespectful rude to customer anybody that wants to do business with Rockwall Toyota I recommend not to do it please go somewhere else read all the negative reviews I'm not the only one that had a bad experience with them More

10k mile maintenance Fast and easy service! Dropped car off before work and the shuttle picked me up when done. This made it an easy process. Great Job!! Fast and easy service! Dropped car off before work and the shuttle picked me up when done. This made it an easy process. Great Job!! More

Great customer service Carlos was great. Very thorough and pleasant. He explained everything to me before anything was done, and reviewed pricing with me. I appreciated that Carlos was great. Very thorough and pleasant. He explained everything to me before anything was done, and reviewed pricing with me. I appreciated that so much. More

Exceptional Regular Service Outstanding communications and updated status throughout the process. Final explanation was exceptionally thorough. This was much appreciated and al Outstanding communications and updated status throughout the process. Final explanation was exceptionally thorough. This was much appreciated and allow me to know what to expect during my next service.. More

Great Customer Service Mick is awesome! If you ever need to take your vehicle in for service definitely ask for Mick. You wont be disappointed!! Id give 10 stars if i could! Mick is awesome! If you ever need to take your vehicle in for service definitely ask for Mick. You wont be disappointed!! Id give 10 stars if i could! More

Great facility and dependable service I had my car serviced at Toyota of Rockwall . They made me aware of the problem that my car had and they took care of it also offered a rental car be I had my car serviced at Toyota of Rockwall . They made me aware of the problem that my car had and they took care of it also offered a rental car because my car had to stay overnight for service. My car was fixed and I'm glad that I had it serviced there. Thank you Toyota of Rockwall family and looking forward for next visit. More