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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,642 Reviews

3,642 Reviews of Toyota of Rockwall - Service Center

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October 05, 2019

Nice! Nice facility. It’s always a pleasure to go there whenever I need something. They’re always courteous and polite to me when I go. Toyota of Rockwall a More

by JAL92183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronda, Justin Hogue
October 04, 2019

Excellent service, and timely. Kept me informed. Friendly, prompt service. Resolved issue of of not listing that I did have service warranty. Found that I did have service warranty and promptly did More

by AWILRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Elliott, Josef Casares, Matt Jones, John Fulgoni
October 02, 2019

The service team at Toyota of Rockwall are friendly and professional. The service on the vehicle is always done in a timely manner and the vehicle is washed and vacuumed. Would recommend Toyota of Rockwall More

by Gatorbug
Recommend Dealer
Yes
Employees Worked With
Brett Wiggins
October 01, 2019

Service Advisor is awesome My service advisor - Justin Hogue - is the only reason I see come to this dealership. He has always been honest and easy to work with. More

by CINDY.YORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
October 01, 2019

Great Service on a Friday Afternoon Great service and was called in at the last minute and was rushed in with a smile. Will be back as soon as it is needed again. More

by SAWALT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Jones
October 01, 2019

Great experience! Greeted by a friendly face who shared information about the service that needed to be completed. After service was completed, Stephanie explained what More

by JAYN4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Oct 03, 2019 -

Toyota of Rockwall responded

This is great to hear, thank you so much for taking time to share your experience! -Sam-

October 01, 2019

Very pleased with the quick, efficient, and friendly service Justin exhibits professionalism and 'the customer is first' attitude. Another added perk is the delicious chocolate chip cookies at the front desk More

by FAYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
October 01, 2019

Excellent service Service is always thorough - great communication - always professional - excellent waiting area. I particularly like the positive interaction with ev More

by RICHARDGAFFNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall any name - sorry
September 30, 2019

Chadwick Lehew was very nice and made our service experience very pleasant. Our wait was less than we thought it would be. All in all a good experience. More

by CMC
Recommend Dealer
Yes
Employees Worked With
Chadwick Lehew
September 25, 2019

Courteous and professional Took care of our Mercedes saving us a trip to Dallas. Reason for 4/5 score..... Despite paying for tire balance /rotation and wheel alignment did n More

by ADDERUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember
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