3,642 Reviews of Toyota of Rockwall - Service Center
Nice! Nice facility. It’s always a pleasure to go there whenever I need something. They’re always courteous and polite to me when I go. Toyota of Rockwall a Nice facility. It’s always a pleasure to go there whenever I need something. They’re always courteous and polite to me when I go. Toyota of Rockwall always takes care of me. More
Excellent service, and timely. Kept me informed. Friendly, prompt service. Resolved issue of of not listing that I did have service warranty. Found that I did have service warranty and promptly did Friendly, prompt service. Resolved issue of of not listing that I did have service warranty. Found that I did have service warranty and promptly did service. When I called to schedule service was able to do it same day. Matt came and spoke to me ,kept me informed. More
The service team at Toyota of Rockwall are friendly and professional. The service on the vehicle is always done in a timely manner and the vehicle is washed and vacuumed. Would recommend Toyota of Rockwall professional. The service on the vehicle is always done in a timely manner and the vehicle is washed and vacuumed. Would recommend Toyota of Rockwall to friends and family. More
Service Advisor is awesome My service advisor - Justin Hogue - is the only reason I see come to this dealership. He has always been honest and easy to work with. My service advisor - Justin Hogue - is the only reason I see come to this dealership. He has always been honest and easy to work with. More
Great Service on a Friday Afternoon Great service and was called in at the last minute and was rushed in with a smile. Will be back as soon as it is needed again. Great service and was called in at the last minute and was rushed in with a smile. Will be back as soon as it is needed again. More
Great experience! Greeted by a friendly face who shared information about the service that needed to be completed. After service was completed, Stephanie explained what Greeted by a friendly face who shared information about the service that needed to be completed. After service was completed, Stephanie explained what was done and what would be needed in the future. She was very nice, professional and informative. More
Very pleased with the quick, efficient, and friendly service Justin exhibits professionalism and 'the customer is first' attitude. Another added perk is the delicious chocolate chip cookies at the front desk Justin exhibits professionalism and 'the customer is first' attitude. Another added perk is the delicious chocolate chip cookies at the front desk. It was nice to munch on them while waiting for my car. More
Excellent service Service is always thorough - great communication - always professional - excellent waiting area. I particularly like the positive interaction with ev Service is always thorough - great communication - always professional - excellent waiting area. I particularly like the positive interaction with everyone in the service area. They seem to take real pride in what they do! More
Chadwick Lehew was very nice and made our service experience very pleasant. Our wait was less than we thought it would be. All in all a good experience. experience very pleasant. Our wait was less than we thought it would be. All in all a good experience. More
Courteous and professional Took care of our Mercedes saving us a trip to Dallas. Reason for 4/5 score..... Despite paying for tire balance /rotation and wheel alignment did n Took care of our Mercedes saving us a trip to Dallas. Reason for 4/5 score..... Despite paying for tire balance /rotation and wheel alignment did not air the tires right. Rear tires were 10 points below. More