Toyota of Rockwall - Service Center

I took my car in for a routine oil change and tire rotation. When I left, I noticed the front end shakes when driving over 60mph and when breaking. It wasn’t doing this before I get in. I took it back rotation. When I left, I noticed the front end shakes when driving over 60mph and when breaking. It wasn’t doing this before I get in. I took it back in and talked the service manager, and he yelled at me and told me it was my fault. If I have an accident because of this, and God forbid my kids are in the car, there will be xxxx to pay! More

Excellent Service No stress experience with great customer service. Justin was very polite and gave great advise on best time to bring my car, in order to reduce waitin No stress experience with great customer service. Justin was very polite and gave great advise on best time to bring my car, in order to reduce waiting time. Will surely come back. More

10K checkup I was in and out in 45 minutes great service and friendly. Car was cleaned and in tip top shape when I left with it. I was in and out in 45 minutes great service and friendly. Car was cleaned and in tip top shape when I left with it. More

Rockwall Toyota sets the bar for service! Always a pleasant experience taking my Highlander into Rockwall Toyota. All the service techs are friendly, accommodating, and care about your satisf Always a pleasant experience taking my Highlander into Rockwall Toyota. All the service techs are friendly, accommodating, and care about your satisfaction. Carlos kept in touch with me during the entire service appointment. More

Service The ladies on the phone are as nice as can be but the service department is awful..😡 Extremely poor and unconcerned! Warranty I bought sucks!😡😡😡 The ladies on the phone are as nice as can be but the service department is awful..😡 Extremely poor and unconcerned! Warranty I bought sucks!😡😡😡 More

Service Customer service was excellent. Ronda did a great job explaining the problem and resolving it. Very friendly group of people. Will recommend Toyota Customer service was excellent. Ronda did a great job explaining the problem and resolving it. Very friendly group of people. Will recommend Toyota of Rockwall. More

Great service Matt was amazing helping me with my service. He was sure that my wait was a reasonable time, so happy with him. Thanks again for everything👍 Matt was amazing helping me with my service. He was sure that my wait was a reasonable time, so happy with him. Thanks again for everything👍 More

Great experience Matt was friendly, thorough and took care of everything he said he would. He was good about communicating expectations about how long it could take. Matt was friendly, thorough and took care of everything he said he would. He was good about communicating expectations about how long it could take. More

I ALWAYS HAVE HAD A GOOD EXPERIENCE AT TOYOTA CENTERS y I HAD GREAT SERVICE AND MS. SANCHEZ WAS ON IT THE WHOLE TIME . OUR FAMILY HAS SEVERAL TOYOTAS AND I GAVE THEM MS. SANCHEZ ‘S NAME AS A GOOD CONTAC I HAD GREAT SERVICE AND MS. SANCHEZ WAS ON IT THE WHOLE TIME . OUR FAMILY HAS SEVERAL TOYOTAS AND I GAVE THEM MS. SANCHEZ ‘S NAME AS A GOOD CONTACT POINT . I CAME BACK THE NEXT DAY TO HAVE SOME RUNNING BOARDS INSTALLED AND GOT THE SAME QUALITY WORK . More

Toyota of Rockwall Rocks! Had both my vehicles serviced on Saturday. Dropped the first one off, ran a 5K, picked it up, dropped off the second one, ran some errands, and picke Had both my vehicles serviced on Saturday. Dropped the first one off, ran a 5K, picked it up, dropped off the second one, ran some errands, and picked it up. Great service, no hassle. More