Toyota of Rockwall - Service Center

I recommend this dealership. My service advisor Mick is outstanding, always gives me the best advice. I visit this service advisor and dealership often and am always satisfied. outstanding, always gives me the best advice. I visit this service advisor and dealership often and am always satisfied. More

Up selling I am tired of coming in to have service done and people trying to up sell me on things. I know it is business but I just want done what is asked. I am tired of coming in to have service done and people trying to up sell me on things. I know it is business but I just want done what is asked. More

The service was great and it was done right the first time. I went into Rockwall dealership to get my oil changed and a new rear wiper blades. I use the Toyota wiper blades because they do a better job. I had a I went into Rockwall dealership to get my oil changed and a new rear wiper blades. I use the Toyota wiper blades because they do a better job. I had a 5 dollar off coupon, so they weren't that more expensive than regular wiper blades. When I talked to Justin about my oil change, he asked me if I wanted to add an oil conditioner to it. I had forgotten that I usually do that, after Justin was the one who originally recommended one or two years ago. Justin is the one who also explained the benefits of using dealer brake pads. It was an overall great experience dealing with Justin, an Toyota of Rockwall dealership. I would highly recommend them. Thanks again Justin, and the crew at Toyota of Rockwall! I almost forgot to say they also checked my battery as a courtesy and found it was getting weak. So they recommended I replace it soon. Not all automotive service shops do that when you bring your car for service. More

45,000 mile maintenance Brought my van in to get it's 45,000 mile maintenance. As always my service rep Mick Schott greeted me with a smile. He explained every detail to me Brought my van in to get it's 45,000 mile maintenance. As always my service rep Mick Schott greeted me with a smile. He explained every detail to me of what they found and the plan for the 50,000 mile maintenance. More

EXCELLENT SERVICE EXCELLENT SERVICE. Professional, courteous and quick. Thought my wait would be long since the day after Christmas. I was in and out in no time. EXCELLENT SERVICE. Professional, courteous and quick. Thought my wait would be long since the day after Christmas. I was in and out in no time. More

Very proffessional I had my tundra come in for its 5k service, and mund you it was right after christmas, and the dealer was kind of full. They promptly attended me and I had my tundra come in for its 5k service, and mund you it was right after christmas, and the dealer was kind of full. They promptly attended me and within an hour and a half, they had my truck ready. I was explained to in detail everything they checked; very detailed and made me feel confident to buy my truck through this dealership. They found a really small chip in my windshield, which i would have never seen, and they were able to help me fix it. You can tell they take pride in their work. More

Toyota of Rockwall is wonderful! We have bought two vehicles there and will purchase our next vehicle there, as well. The service in their service department is top notch! Justin is awesome! vehicles there and will purchase our next vehicle there, as well. The service in their service department is top notch! Justin is awesome! More

Very good service , Very kind and professional attention of Carlos who helped me and gave very good service. The very reasonable price and the appropriate waiting time Very kind and professional attention of Carlos who helped me and gave very good service. The very reasonable price and the appropriate waiting time I always bring my vehicles to Toyota Of Rockwall 100% recommended. More

Good service Service was timely and the staff were helpful. Assisted me in getting the most out of my maintenance plan. Also provided update on what will be includ Service was timely and the staff were helpful. Assisted me in getting the most out of my maintenance plan. Also provided update on what will be included at next 5K mile service visit. More

unexpected Service I thought I needed an oil change. went to Rockwall Toyotq which is closer to my home than my Cowboy Toyota dealer. Even had my $36.99 coupon and was I thought I needed an oil change. went to Rockwall Toyotq which is closer to my home than my Cowboy Toyota dealer. Even had my $36.99 coupon and was thinking to use it. My service rep was Rhonda. She explained that I didn't need an oil change, however I did need a fuel injection service and 2 new brakes. she was extremely knowlegible.and professional. I guess she really knows how to sell bad news with sincerity.. I like going closer to my home for car maintenance service. However, Cowboy Toyota has much, much better coupons on-line and I also receive coupons in the mail. I may go back to Cowboy Toyota for maintenance. I GIVE RHONDA AN "A". More