3,644 Reviews of Toyota of Rockwall - Service Center
tire rotation Worked with Justin and he explained everything to me. He is a pleasure to work with and im sure i will work with him again. Worked with Justin and he explained everything to me. He is a pleasure to work with and im sure i will work with him again. More
As always, Mick and the team were quick, and perfect. I am happy to drive out to Rockwall and have my SUV serviced here, because I drive away with no worries. am happy to drive out to Rockwall and have my SUV serviced here, because I drive away with no worries. More
Always reliable with customer friendly staff. No issues! Kyle is always helpful and full of knowledge. We have two company mini vans, Toyota of Rockwall keeps them running. Kyle is always helpful and full of knowledge. We have two company mini vans, Toyota of Rockwall keeps them running. More
Awesome Service Department Jacob is awesome and my car was in and out as promised. I have no hesitation about using Rockwall Toyota. Everything from beginning to end was GREAT! Jacob is awesome and my car was in and out as promised. I have no hesitation about using Rockwall Toyota. Everything from beginning to end was GREAT! More
In and out in hour and forty five minutes. Everything worked out wonderfully. See you in 5000 more miles to do another service Thank you worked out wonderfully. See you in 5000 more miles to do another service Thank you More
Service Department was really on top of things. Jacob my Service Tech was very helpful and informative about my vehicle and went above and beyond to help. All the Technician there very helpful and very prof Service Tech was very helpful and informative about my vehicle and went above and beyond to help. All the Technician there very helpful and very professional. Highly recommend the Service Dept. At Toyota of Rockwall. More
It was a great experience . Very fast work. The advisor was awesome! The environment was very conducive and the staff members were all cheerful. They cleaned and washed the car very well. was awesome! The environment was very conducive and the staff members were all cheerful. They cleaned and washed the car very well. More
Old Tundra Repairs Old Tundra, just the right size and 4WD, need some serious help. Prior repairs at another Toyota dealer left the front end seriously misaligned. The Old Tundra, just the right size and 4WD, need some serious help. Prior repairs at another Toyota dealer left the front end seriously misaligned. The tires had badly worn around the inside edges of the tread and required replacement. The fluids needed to be flushed and refreshed. All was done well, timely and at a reasonable price. Carlos understood the objectives of those repairs and informed me in a timely manner of progress. More
Took way too long to rotate tires (it took 1 1/2 hours). They didn’t seem to be very busy either. However employees were nice and respectful. They didn’t seem to be very busy either. However employees were nice and respectful. More
Very attentive, professional, and friendly Pros: Easy to schedule, met me right away, comfortable waiting area, friendly staff, car wash/vacuum, everything explained, smooth process Cons: Wa Pros: Easy to schedule, met me right away, comfortable waiting area, friendly staff, car wash/vacuum, everything explained, smooth process Cons: Wait was longer than anticipated but I'm admittedly impatient. They fixed a chip in my windshield and didn't do a good job. It's still pretty visible AND now there are scratches around it. When I left I thought they were just marks from the process or something, but I can't rub them out. No time to take it back...frustrating. More