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3,642 Reviews of Toyota of Rockwall - Service Center
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August 31, 2020
My visit with Toyota of Rockwall on Thursday, August 27, 2020 and on Friday, August 28, 2020 was excellent. Justin Hogue Service Advisor and the rent car service was excellent also 2020 and on Friday, August 28, 2020 was excellent. Justin Hogue Service Advisor and the rent car service was excellent also More
by Williams
Employees Worked With
Justin Hogue
August 28, 2020
Great service. Everything was taken care of in a very professional manner. The car was cleaned and serviced as expected. Extremely knowledgeable with what needed to be serviced. professional manner. The car was cleaned and serviced as expected. Extremely knowledgeable with what needed to be serviced. More
by rcspencerjr
Employees Worked With
Matt Jones
August 26, 2020
It is by far the cleanest and environmental friendly dealership ever, everyone always acknowledges you and always ready to help you if needed. Can’t say enough nice things about this dealership. dealership ever, everyone always acknowledges you and always ready to help you if needed. Can’t say enough nice things about this dealership. More
by SAMKS66
Employees Worked With
Don Maddran, Justin Hogue
August 26, 2020
DO NOT BUY EXTENDED WARRANTY. I purchased a used low mileage vehicle from them and the extended "bumper to bumper" warranty. So far it hasn't covered my vehicle leaking water when it rains, hasn't cover mileage vehicle from them and the extended "bumper to bumper" warranty. So far it hasn't covered my vehicle leaking water when it rains, hasn't covered the rear defrost not working, hasn't covered a trim piece breaking. And for things it does cover they suggest I take it somewhere else. Well when you do that you have to pay the deductible. They claim the warranty is through Toyota but it's worthless, wish I would have saved my money. More
by tim32381
Employees Worked With
Cody Johnson
August 26, 2020
I worked with Mick and he was very helpful and professional. He keep me informed about what was going on with my car and approximately how much longer my wait time was. He took me thru all of the professional. He keep me informed about what was going on with my car and approximately how much longer my wait time was. He took me thru all of the steps and went beyond normal help. I highly recommend working with him. More
by REYNOLDS
Employees Worked With
August 25, 2020
I have been using Toyota Rockwall since it opened. They have given me excellent services on both new cars and routine maintenance. I will be using them for all of my future needs. have given me excellent services on both new cars and routine maintenance. I will be using them for all of my future needs. More
by mamawright
Employees Worked With
Kasey Boysaw
August 23, 2020
Matt Jones was extremely helpful and very professional. He made me feel welcome and important. He explained everything in detail and I had no worries . Thank you Matt! He made me feel welcome and important. He explained everything in detail and I had no worries . Thank you Matt! More
by Maria
Employees Worked With
Matt Jones
August 22, 2020
Casey was great. She was outstanding. She explained the recommend services in great detail. Extremely knowledgeable. Friendly and not aggressive. Easy to talk to. Fun experience. I will be back. recommend services in great detail. Extremely knowledgeable. Friendly and not aggressive. Easy to talk to. Fun experience. I will be back. More
by drodgers195912
Employees Worked With
Casey Boysaw
August 21, 2020
The service department at Rockwall Toyota is excellent and my service advisor, Mick, is always so helpful. He is very thorough in explaining everything that needs to be done to my car. and my service advisor, Mick, is always so helpful. He is very thorough in explaining everything that needs to be done to my car. More
by Barbara
Employees Worked With
August 19, 2020
Always a pleasure to work with Toyota Rockwall. Great service wonderful people . Very respectful during this pandemic. Dealership environment felt clean and safe. Will be back service wonderful people . Very respectful during this pandemic. Dealership environment felt clean and safe. Will be back More
by Kathy Howe
Employees Worked With
Other Employees :
Matt and Don, Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez, Matt Jones
