3,640 Reviews of Toyota of Rockwall - Service Center
Service center was very clean, representatives were well spoken, well groomed and customer oriented. Went in for scheduled maintenance. Clean waiting area. Masks required, hand sanitizer available. Best par spoken, well groomed and customer oriented. Went in for scheduled maintenance. Clean waiting area. Masks required, hand sanitizer available. Best part: no pressure sales for extras! More
Mick in service did a great job in service even getting brake rebates from Toyota. Toyota was a bit of a problem with the rebate until Kyle Rust took with Toyota of Rockwall took over. Toyota of Rockwall brake rebates from Toyota. Toyota was a bit of a problem with the rebate until Kyle Rust took with Toyota of Rockwall took over. Toyota of Rockwall stood behind their work and the rebate. Thank you Kyle Rust and Toyota of Rockwall, my dealership for service and future auto purchases. More
Service rep was a pleasure to work with. She was kind,professional and honest. I look forward to dealing with her on my next visit. Service is always fast and they take good care of my myself and my kind,professional and honest. I look forward to dealing with her on my next visit. Service is always fast and they take good care of my myself and my car. Dealership is a nice clean pleasant atmosphere to wait while service is being done. I never feel uncomfortable or hassled. I will continue to be a returning customer. More
I typically don’t write reviews but this is the only dealership I will take my truck to. Mick Schott is great with my truck and doesn’t try to upsell me on anything I don’t need. When I need to have a m dealership I will take my truck to. Mick Schott is great with my truck and doesn’t try to upsell me on anything I don’t need. When I need to have a major service, he lets me know in advance so I can set aside a little extra and let’s me know if I can wait a little while before having it done. I plan on keeping my truck as long as I can and I know Toyota Rockwall will help me. Highly recommend! More
Toyota of Rockwall came through, yet again. Thanks to Dan in service and Russell Morgan for going the extra mile. We did not recieve paperwork for the we owe, but I expect it is on file with our service Dan in service and Russell Morgan for going the extra mile. We did not recieve paperwork for the we owe, but I expect it is on file with our service records. Thanks. More
This dealership has always taken good care of my car. The representatives take their jobs very seriously. They know this is someone’s automobile, and that their clients will be the ones riding in the cars. C representatives take their jobs very seriously. They know this is someone’s automobile, and that their clients will be the ones riding in the cars. Consequently, I trust the dealership to always do the right thing. More
I had a repair that required two trip to the dealership to complete but the service I received was excellent. Will definitely recommend this dealership to others. to complete but the service I received was excellent. Will definitely recommend this dealership to others. More
Always great service and polite employees. All questions are answered and explained fully. Everyone goes out of their way to make you feel special. I always look forward to my highlander service appointment are answered and explained fully. Everyone goes out of their way to make you feel special. I always look forward to my highlander service appointments. More
Great service at a reasonable price Very courteous and helpful staff who answered my questions and explained work to be done. Overall a really great experience. helpful staff who answered my questions and explained work to be done. Overall a really great experience. More