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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,640 Reviews

3,640 Reviews of Toyota of Rockwall - Service Center

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November 02, 2020

Service center was very clean, representatives were well spoken, well groomed and customer oriented. Went in for scheduled maintenance. Clean waiting area. Masks required, hand sanitizer available. Best par More

by rainboltsusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
October 31, 2020

Mick in service did a great job in service even getting brake rebates from Toyota. Toyota was a bit of a problem with the rebate until Kyle Rust took with Toyota of Rockwall took over. Toyota of Rockwall More

by dmpsalm23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rust
October 30, 2020

Service rep was a pleasure to work with. She was kind,professional and honest. I look forward to dealing with her on my next visit. Service is always fast and they take good care of my myself and my More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
October 29, 2020

I typically don’t write reviews but this is the only dealership I will take my truck to. Mick Schott is great with my truck and doesn’t try to upsell me on anything I don’t need. When I need to have a m More

by Frank Suniga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rust
October 21, 2020

Toyota of Rockwall came through, yet again. Thanks to Dan in service and Russell Morgan for going the extra mile. We did not recieve paperwork for the we owe, but I expect it is on file with our service More

by Raymond.cannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Landrum
October 16, 2020

Very high tech! Stepahnie service writer is a assest to them as well. Treated very well and all my services are always done top notch! More

by dvanderburg83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
October 12, 2020

This dealership has always taken good care of my car. The representatives take their jobs very seriously. They know this is someone’s automobile, and that their clients will be the ones riding in the cars. C More

by Louis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

I had a repair that required two trip to the dealership to complete but the service I received was excellent. Will definitely recommend this dealership to others. More

by Ivorykey50-business
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

Always great service and polite employees. All questions are answered and explained fully. Everyone goes out of their way to make you feel special. I always look forward to my highlander service appointment More

by Bronco Billy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hogue, Carlos Perez
October 06, 2020

Great service at a reasonable price Very courteous and helpful staff who answered my questions and explained work to be done. Overall a really great experience. More

by G8RICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
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