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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,640 Reviews

3,640 Reviews of Toyota of Rockwall - Service Center

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December 12, 2020

I love this dealership! Many employees greet me by name and all are courteous. They are knowledgeable and trustworthy. Mr. Maddran, Service Manager, is a leader both at the dealership and in the communit More

by deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Maddran, Dan Landrum, Cliff Allen, Justin Hogue, Kyle Rust, Stephanie Sanchez, Carlos Perez, Matt Jones
Dec 14, 2020 -

Toyota of Rockwall responded

Thank you for your business and this review, Deanna! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 10, 2020

These guys great! Go see Justin he is the best. He will keep you up to date on your vehicle help you the best way he can! More

by kerrymaris20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Dec 10, 2020 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Justin and the team, and don't hesitate to let us know if we can be of further assistance.

December 09, 2020

Professional and excellent customer service! I always take my car there to service it since I first bought my new car. Highly recommend this place to buy or to service your car! More

by EDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Dec 10, 2020 -

Toyota of Rockwall responded

Thank you so much for your wonderful review, Eddy! We are thrilled to hear that our service team has been taking such good care of you. Thank you for choosing Toyota of Rockwall, we look forward to seeing you next time!

December 04, 2020

Our visit to Toyota of Rockwall was an excellent. The service was as good as it gets. Our needs were fully met by the service department. We More

by haroldgamblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Toyota of Rockwall responded

Thank you, Harold! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

December 02, 2020

Very nice, courteous and super friendly!! Love my Rockwall Toyota! Mick is outstanding he goes above and beyond to make sure I’m taken care of. He always makes me feel like I’m important! More

by teresamoon5m
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Toyota of Rockwall responded

It has been a pleasure serving you, Teresa. Quality customer service is always our number one priority, and we're happy to hear that Mick met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

December 01, 2020

Everyone is always very nice when I visit- clean area- service guy very nice- without appointment still got me in and service complete in timely manner More

by Ramonahughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Dec 01, 2020 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 28, 2020

Service was very good. Service person Cody was very good. The service waiting is nice. My car was clean after washing the car. Great service. More

by seledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody, Don Maddran, Dan Landrum
Nov 30, 2020 -

Toyota of Rockwall responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

November 10, 2020

I came in for the 120k+ service on my wife’s 2007 Corolla. I met with Cody and we took a look at previous service at another dealership and determined the priorities. I was promised no more than 3 ho More

by jf.ls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
November 07, 2020

Everything was great the service was great quick and fast the service advisor Justin was great and yes I would recommend Toyota to anybody again I’m very happy with the service today thank you. The visit was More

by Charlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
November 05, 2020

Satisfied I’ll definitely recommend them . It’s always a Satisfied I’ll definitely recommend them . It’s always a pleasure to take my car to them. They’re friendly and always professional. Keep it up More

by estel.claris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
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