Toyota of Rockwall - Service Center

Awesome Service Dept. A+ rating from me. Justin, Matt, Don, Carios, Stephanie and Mick. All of them are outstanding employee, I personally like the executive manager your COO. Outstanding above all exce Don, Carios, Stephanie and Mick. All of them are outstanding employee, I personally like the executive manager your COO. Outstanding above all exceptional service and customer services. All service work A+ rating too. More

This was the best service visit I have had with Toyota rockwall. Had this car and another Puris through this dealer. In all the times I have had service, this time I felt like Sam knew what we needed. Ex rockwall. Had this car and another Puris through this dealer. In all the times I have had service, this time I felt like Sam knew what we needed. Explained all that would be done. I will always ask for him. Before I was always treated as if working on my car was a pain. Not this time. More

Kasey excels in delighting customers. We’ve only recently discovered her as a Seevice Manager but we’ll always be looking for her to take care of our car service needs when we come to Toyota of Rock recently discovered her as a Seevice Manager but we’ll always be looking for her to take care of our car service needs when we come to Toyota of Rockwall. More

We have been going only to this dealership for about 10 years now and have always received excellent service. Ownership, Sales, and service are wonderful. years now and have always received excellent service. Ownership, Sales, and service are wonderful. More

I had a service appointment for a safety recall. After dropping my truck off they called and said the main part they needed wasn’t in stock and don’t know when they’ll have the part. I’m a fair person but dropping my truck off they called and said the main part they needed wasn’t in stock and don’t know when they’ll have the part. I’m a fair person but feel like something could’ve been done better here. Disappointed. I always give y’all 5 stars More

There was an issue with the battery in my recently-purchased Highlander. The dealership towed the vehicle from my home to the dealership, replaced the battery and delivered it back to my home recently-purchased Highlander. The dealership towed the vehicle from my home to the dealership, replaced the battery and delivered it back to my home at no charge. They have been very pleasant to work with. More

This dealership is wonderful with the whole process from test driving, locating, purchasing, detailing & service. Went for my first service this week. Everything was explained to me, accurate timeline with test driving, locating, purchasing, detailing & service. Went for my first service this week. Everything was explained to me, accurate timeline with waiting options and final walk when service was completed. More

Justin Hogue has continued to excel in understanding service requirements and getting that service accomplished expeditiously. I am well cared for by this team and appreciate their dedication. service requirements and getting that service accomplished expeditiously. I am well cared for by this team and appreciate their dedication. More

Great service, thanks guys. Ok, spent more money than I thought I'd be spending, but you know when the battery says "I need to be replaced" why not go ahead and replace it while you're at the place thought I'd be spending, but you know when the battery says "I need to be replaced" why not go ahead and replace it while you're at the place More

Toyota of Rockwall is the Best! Justin Hogue is Tops as related to service manager and being so kind and considerate of the customer's needs. Everyone from the greeter to the service department staff, to related to service manager and being so kind and considerate of the customer's needs. Everyone from the greeter to the service department staff, to the Supervisor for service, to the billing department were more than kind, courteous and helpful!! More