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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,644 Reviews

3,644 Reviews of Toyota of Rockwall - Service Center

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May 06, 2021

Bethany is amazing. She kept me updated on what was available. She keenly kept an eye out for what I wanted. I cannot recommend her or Toyota of Rockwall enough. More

by blonderose1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Smith
May 07, 2021 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 05, 2021

Absolutely the BEST! Glen Coy was fantastic! He was very professional, easy to talk to and assisted us in every way possible. He did a great job explaining about our new car and made things easy! Thank you More

by Patricia.DiGirolomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith, James Brown
May 05, 2021 -

Toyota of Rockwall responded

Thank you, Patricia, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Glen, James, and the rest of our team, and we look forward to working with you again.

May 05, 2021

Everyone was very nice and explained what was wrong with the car, They advised what the did and what was fixed and made sure I was confident in what they said More

by carmenramos613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
May 05, 2021 -

Toyota of Rockwall responded

Carmen, It's great to hear that Stephanie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

May 05, 2021

Their alignment reader was a really nice feature of my visit. I came in for a 10,000 mile service and found out that I was out of alignment. It was really nice to have this feature to tell me before I fou More

by stacy
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
May 05, 2021 -

Toyota of Rockwall responded

Thank you, Stacy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 03, 2021

I like that you give me a printout of what my car needs are. This way I can prepare and come back later to service my vehicle. Excellent and Thank you. More

by EPZTELA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Jones
May 03, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 03, 2021

Toyota of Rockwall, you guys rock!!! I will keep on recommending/ referring my friend and people that I know to you all .Your all customer service is super and i’m happy that I came to Toyota to pick m More

by ifeomaokoye35
Recommend Dealer
Yes
Employees Worked With
Jason Fleming
May 03, 2021 -

Toyota of Rockwall responded

We appreciate your business and Jason and our team look forward to serving you again soon!

May 03, 2021

Great service every time I take my truck in. This will be my servicing dearlership for as long as I have this truck. Great job. More

by cmy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad Mick was able to help, and we hope to see you again!

May 02, 2021

I thought I already did this weeks ago, but here goes again. I have enjoyed getting service at your LEED-certified dealership for many years with my older (2004) Prius. Now that I have a new (2020) Prius More

by Pau1bear
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember
May 02, 2021 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

May 01, 2021

1st service for us. Scheduling was easy. They took care of us in an expeditious manner. Professionalism with a personal touch. Would highly recommend Toyota of Rockwall More

by slhbills8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar Martinez
May 02, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We look forward to seeing you next time!

April 30, 2021

10 all the way!!! The Service Adviser was exceptional! Mick and the girl who helped with rental was also very fast and efficient ! They need a raise or bonus!! They had me in and out no problem. Answering More

by marthabusby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Toyota of Rockwall responded

Thank you for the kind words for Mick and our service department, Martha! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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