Toyota of Rockwall - Service Center

They left gum on my passenger side door handle and left my entire seat removed and carpet pulled up. Ceaser did not address my concerns. my entire seat removed and carpet pulled up. Ceaser did not address my concerns. More

I no long own a Toyota because of this dealership. Service is lacking accountability and quality control. Management is lazy and most likely under qualified. Service is lacking accountability and quality control. Management is lazy and most likely under qualified. More

Went for my routine maintenance & notified tech about nail in my tire. They declined to patch bec of 2 pre-existing patch work already done. They wouldnt even settle for waver. Very honest people nail in my tire. They declined to patch bec of 2 pre-existing patch work already done. They wouldnt even settle for waver. Very honest people More

Service was ok, Usually they wash my car which needed it, but it was not done. Also they turned my air all the way to LOW. but it was not done. Also they turned my air all the way to LOW. More

I did not think that this service would take a long time, but I waited 2 1/2 hours. I was never updated and time expectations should be communicated. but I waited 2 1/2 hours. I was never updated and time expectations should be communicated. More

Very good work! I took over and dropped off and it was done in the same day. Service called it and was washed and ready to go. done in the same day. Service called it and was washed and ready to go. More

The service was not completed. They stated a 3/4 of a tank was needed. No explanation of why not communicated. I have purchased 5 vehicles from Toyota - Rockwall since 2008. Most likely will not purch tank was needed. No explanation of why not communicated. I have purchased 5 vehicles from Toyota - Rockwall since 2008. Most likely will not purchased a 6th vehicle. More

Excellent customer service! Appreciate the car being cleaned. Waiting area clean and comfortable for social distancing. Liked the text check in. My appreciation to all. cleaned. Waiting area clean and comfortable for social distancing. Liked the text check in. My appreciation to all. More

Excellent.will go back for more business please go get ur cars there.will definitely go back soon .very knowledgeable and kind ,professionalism and timely cars there.will definitely go back soon .very knowledgeable and kind ,professionalism and timely More

They give excellent service. Danny was very nice. He fixed my problem. It was concerning Entune. We have now purchased 2 vehicles from them. Thanks! fixed my problem. It was concerning Entune. We have now purchased 2 vehicles from them. Thanks! More