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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,644 Reviews
Call Service Center (844) 208-1008

3,644 Reviews of Toyota of Rockwall - Service Center

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June 25, 2021

Comfortable seating. Get the job done. Courteous, friendly and on time. More

by lenz3331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Report | Print
Jun 25, 2021 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 25, 2021

I have no complaints or issues with Toyota of Rockwall and will continue to bring my Toyota to Rockwall Toyota in Rockwall, Texas for service and repairs. More

by dsp578088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez, Matt Jones
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Jun 25, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

June 24, 2021

I had a good service experience. Ms. Kasey Boysaw is always very pleasant and a very knowledgeable service advisor. More

by lasandra.conley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
Report | Print
Jun 24, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to leave our service department a five-star review, Lasandra! It's great to hear that Kasey was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

June 23, 2021

The purchase of my car at Toyota of Rockwall it was easy and better than I expected. My visits for maintenance are always excellent. People are so nice and polite. More

by rogercarcamo0415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
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Jun 23, 2021 -

Toyota of Rockwall responded

Thanks for leaving us a review, Roger! We appreciate your business and our team looks forward to serving you again soon!

June 23, 2021

Service was very fast ! Mick is an awesome service advisor! More

by SHELLYDIANESMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Mick and the team, and we look forward to working with you again.

June 22, 2021

Service was outstanding and service advisor (Mic) was very personable & knowledgeable plus extremely friendly. He’s our point person for all our Toyota vehicles!!! More

by DOTTY50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2021 -

Toyota of Rockwall responded

Thank you for sharing your thoughts about your experience with Toyota of Rockwall. We will share your kind feedback with Mick and the team, and we hope to see you again soon!

June 22, 2021

Excellent parts and service department. My service advisor was prompt with service and took care of my needs, informing me of any problems and my options for repairs needed. More

by lspadachene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mcguire
Report | Print
Jun 22, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 22, 2021

Excellent service department with a professional staff. They have kept me updated about any future service my vehicle may need. A great experience. More

by RHARROD
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Report | Print
Jun 22, 2021 -

Toyota of Rockwall responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

June 22, 2021

Service was great and quick. Staff were all kind and courteous! More

by HUSKERKL
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Report | Print
Jun 22, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 22, 2021

Pretty sure I’ve paid for a service that wasn’t necessary. More

by cleveringa74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Jul 10, 2021 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

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