Toyota of Rockwall - Service Center

Excellent service, they had my car ready the same day and fixed my recall. I will be coming here from now on. fixed my recall. I will be coming here from now on. More

They need to get the car wash repaired.Restroom also They need to get the car wash repaired. Restroom also need to be repaired and usable. They need to get the car wash repaired. Restroom also need to be repaired and usable. More

I had a great experience and I have referred this dealership to all of my friends and family. dealership to all of my friends and family. More

Poor customer service. Illogical way of handling maintenance and repairs which make it seem thier aim is to bamboozle the customer. Very frustrating and disappointing. maintenance and repairs which make it seem thier aim is to bamboozle the customer. Very frustrating and disappointing. More

Mick was very informative throughout the visit. Very professional. Would gladly do business with him again. professional. Would gladly do business with him again. More

Very professional and speedy service. I have experienced nothing but great customer service each time I visit Toyota of Rockwall. nothing but great customer service each time I visit Toyota of Rockwall. More

Kind helpful service. I appreciate the information about my car and recommended maintenance and services. my car and recommended maintenance and services. More

For the second time in a year I've had an unpleasant experience with the service department. I brought my car in for an oil change, tire rotation, and checkup to ensure everything was good for my road experience with the service department. I brought my car in for an oil change, tire rotation, and checkup to ensure everything was good for my road trip. The work was performed and I was told no issues were found. I drove over 400 miles and 5 days after reaching my destination, I receive a text stating that my tires were rotten and that I had opted to have them replaced at another time, which was a complete lie. The work order receipt which was provided to me never mentioned anything of the sort either. Thank God I didn't have a blow out, wreck, or worse driving 400 miles on rotten tires! I'm in a rural area and now I have to drive another hour to try and purchase new tires so that I can make it back safely to Rockwall. When I called and spoke with my service advisor regarding the issue, I received an apology and was told to have a nice trip, nothing more. I will never take my car to Toyota Rockwall again. More

I came at at a very busy time to get oil changed. My Camry was finished quicker than I expected which was great! Camry was finished quicker than I expected which was great! More

Awesome experience can’t say it any better very friendly, helpful, positive customer skills on time service helpful, positive customer skills on time service More