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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,650 Reviews

3,650 Reviews of Toyota of Rockwall - Service Center

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October 19, 2021

Everyone was so helpful and super informative! They explained all that was going to be done to my truck! Definitely going to tell my friends! More

by konatown7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar
Oct 19, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 18, 2021

Y'all got my car done in a timely manner and vacuumed out my car. That was a nice surprise. More

by angela.j.walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Oct 18, 2021 -

Toyota of Rockwall responded

Thank you so much for your kind words, Angela, and for taking the time to leave us this wonderful feedback!

October 18, 2021

The service was great. Also the service manager was very knowledgeable and helpful. I will be back. Thanks More

by rcspencerjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Oct 18, 2021 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

October 16, 2021

Very friendly all the way from making the appointment to doing the recall repairs. The repair took a lot less time than estimated. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Mark, for choosing Toyota of Rockwall!

October 16, 2021

Nice and Courteous. Easy in and easy out. Close by eating places and Costco. Didn’t wait long to be seen More

by CGPRADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 17, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2021

Very efficient, friendly and get the job done! I have used them for 5 years More

by suzy_lehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Oct 15, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, Suzy! We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again!

October 15, 2021

This was my second visit to service to have a new speaker installed, which was ordered the previous day. Justin contacted me as promised and let me know the speaker had arrived and I went to the dealership More

by RHebert2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Landrum, Justin Hogue, Kyle Rust
Oct 15, 2021 -

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

October 15, 2021

My Service Representative was great keeping updated and explaining the various repairs that were needed on truck. He did a great job with everything. More

by saxplayer1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Moran/4963
Oct 17, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 14, 2021

Great dealershipGreat service department Everyone Great dealership Great service department Everyone friendly and helpful Sam my service tech is great and on top of things! More

by armstrong2102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam service dept, Don Maddran
Oct 14, 2021 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sam here at Toyota of Rockwall.

October 14, 2021

JAMES is the very best service rep there. He is attentive to what your needs are once you tell him and he sticks to what your budget is without trying to stress you out so much by upselling. (As a new single More

by STEPHANIEOGBODU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James-service
Oct 15, 2021 -

Toyota of Rockwall responded

Congratulations on your new purchase, Stephanie. We appreciate you taking the time to leave us this fantastic five-star review. Thank you for sharing your thoughts about your excellent experience with James here at Toyota of Rockwall. We thank you for your business, Stephanie, and hope to see you again soon.

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