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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,646 Reviews
Call Service Center (844) 208-1008

3,646 Reviews of Toyota of Rockwall - Service Center

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November 29, 2021

Great location with great staff who are professional and got the job fine quickly. They also washed and vacuumed my car. Awesome! More

by Kdk781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
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Nov 29, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to having you as one of our valued customers for years to come.

November 29, 2021

Friendly people on service department, good customer service, clean areas, excellent dealer, when I received my truck was so clean. More

by ritogarfield
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
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Nov 29, 2021 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us a great review. We sincerely value your business.

November 29, 2021

I have a 2012 Rav 4 and I have always had it serviced at Toyota of Rockwall. Mick has always taken care of me ! He is absolutely wonderful! More

by JUDILILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Toyota of Rockwall responded

Judi, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mick met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

November 27, 2021

Good service and helpful personnel. Courteous driver . All around personal and considerate employees and care. More

by kacarter1
Recommend Dealer
Yes
Employees Worked With
Larry
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Nov 27, 2021 -

Toyota of Rockwall responded

We appreciate you taking the time to leave us this great review. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

November 25, 2021

Mick was professional and did not make promises that he could not fulfill. I received a call that my truck was ready with enough time to pick it up before closing time. Your crew made this service easy! More

by macphersonelectricllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to leave us a five-star review. We're glad to hear that you found your experience with Mick to be a positive one. We appreciate your business here at Toyota of Rockwall. Our team looks forward to serving you again soon!

November 25, 2021

Sam was amazing. He took care of everything for me. He also kept me informed at all times. More

by ARIANA.ALDACO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Nov 27, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

November 25, 2021

Justin always takes care of us and we are so appreciative. I never have to worry and our college age daughter feels comfortable enough to go in and take care of her car needs. More

by Julie Lambert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Report | Print
Nov 27, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, Julie. We appreciate your great feedback and five-star rating. We're glad to hear that Justin is always able to help. Please let us know if we can be of any further assistance.

November 25, 2021

It took a bit longer but my car looked great. Service personnel were friendly and helpful. More

by lizsundays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pics are too small.
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Nov 27, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We will share your comments with our team, and we look forward to working with you again.

November 23, 2021

The quality of the work was excellent and I appreciate a clean car after they finish with it but it took almost 2 hours for basic 10,000 mile service. And I had an appointment. More

by nick@nickalexanderproductions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
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Nov 24, 2021 -

Toyota of Rockwall responded

Nick, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 23, 2021

I always am greeted and signed in quickly. My work is done in a reasonable amount of time. I will keep coming back to Toyota of Rockwall . More

by Sue.clougherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James in service on Saturday 11/20.
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Nov 24, 2021 -

Toyota of Rockwall responded

Sue, Thank you for your business and this review. We're happy to hear James and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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