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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,648 Reviews
Call Service Center (844) 208-1008

3,648 Reviews of Toyota of Rockwall - Service Center

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December 06, 2021

My last visit was really quick. They performed the service really fast. Good experience overall. More

by edgarmayorga.em
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

December 06, 2021

the waiting room is very comfortable and clean and the employees are very polite, and professional More

by pablobola1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that Mick had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

December 04, 2021

I appreciate the service department going over my past repairs and discussing what is needed next. They follow up on any unresolved issues as well. Thanks for the nice waiting area and snacks & for bein More

by GKKNEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEVIN MCGUIRE, Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez
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Dec 05, 2021 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 03, 2021

They were fast and very polite. All of the services were explained with the benefits of each. It was an enjoyable experience. More

by Terrybrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Report | Print
Dec 03, 2021 -

Toyota of Rockwall responded

Terry, Thank you for taking the time to share your feedback with us. Justin and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 03, 2021

Always a great place to do business. Friendly people, quality workmanship, quick turn-around on service. More

by SixPines.RV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Dec 03, 2021 -

Toyota of Rockwall responded

It's great to hear that Sam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

December 03, 2021

Service center is very organized and clean. They have a nice sitting area with TV and coffee if you need to wait. More

by palmermw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Davis
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Dec 03, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with Larry and our team. We're glad to hear we delivered such a great experience!

December 02, 2021

Always pleased with the professionalism of this staff. Al the employees that I have come in contact with are very pleasant people. More

by FOCUSHERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Another person not listed
Report | Print
Dec 02, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 02, 2021

Service is always great, very nice people. When I purchased my vehicle my agent was great . Recently had my oil service done and everything was great. More

by susysilva72187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez
Report | Print
Dec 02, 2021 -

Toyota of Rockwall responded

Susy, We appreciate your business and our team looks forward to serving you again soon!

December 02, 2021

Each team member I have interacted with has always tried to always find the best option to solve the issue. More

by KHERMANFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Toyota of Rockwall responded

Hello Kherman Family, Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 01, 2021

Service was prompt and polite. The customer waiting area is very comfortable with complementary water, coffee and hot chocolate. Wait time always seems appropriate with these accommodations in place and veh More

by LTHANDLE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Report | Print
Dec 01, 2021 -

Toyota of Rockwall responded

Thank you! Justin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

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