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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,653 Reviews

3,653 Reviews of Toyota of Rockwall - Service Center

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May 22, 2023

Service department is so helpful. Explained what needed to be done on car and why. People went out of their way to be nice! More

by Busterdean1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Toyota of Rockwall responded

Buster, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

May 20, 2023

Highly recommended Mr. Jose for advising in Spanish. He is very knowledgeable and patient explaining in detail. Thank you Jose More

by sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Highly recommend Mr Jose
May 22, 2023 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

May 19, 2023

Everyone was so nice. The service was quick. I had a good experience at Toyota. More

by amylynnjohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
May 19, 2023 -

Toyota of Rockwall responded

Thank you, AmyLynn, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 18, 2023

Mic was very helpful and kept me fully informed about the service to my car. My old remote for my car was really showing it’s age so I was given a new one which was a pleasant surprise. I am well pleased wit More

by R Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Mick here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 17, 2023

Ms. Kasey is the absolute best service advisor I've had. I owned a Lexus and service was really good, but Kasey is likeable, relatable, and just outright pleasant- these attributes makes her Top in her role More

by CBROWN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Toyota of Rockwall responded

Wow, thank you for this excellent review. Thank you for taking the time to leave your feedback. We look forward to sharing your compliments with Kasey and our crew. We truly appreciate your business. Thank you for choosing Toyota of Rockwall.

May 17, 2023

Got me in and out in a hour. Always great service. Thank you for all your help. More

by misti2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Glad we were able to get you in and out so quickly!

May 13, 2023

Mick and his team has provided top notch service to our family for nearly 3 years now! When my sister saw how much we trusted Mick with our vehicles, she started bringing her vehicles to him as well! When More

by Cruz Fam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

May 13, 2023

Everyone was helpful & nice. Got the new fob programmed as quickly as possible. I’ll be back.when needed for service there. More

by GENE968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becca Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith, Joey Desrosiers
May 14, 2023 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

May 12, 2023

Bryson took care of all my car needs. He provided great service and explained my car maintenance recommendations. More

by amtorres73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Ford
May 14, 2023 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 12, 2023

Great service. Jose communicated with me throughout the process. Service was quick and covered needed maintenance and repairs. More

by cboleach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 14, 2023 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

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