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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,449 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,449 reviews

January 06, 2025

I have been extremely satisfied with the service I have received from Toyota of Richardson. The entire team have been very professional and forthright in handling my Tundra's maintenance needs. More

by dfpacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kelley
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Jan 09, 2025 -

Toyota of Richardson responded

We are genuinely appreciative of your comprehensive and positive feedback about your experience with our dealership. Your long-term satisfaction with our service team means a great deal to us, particularly your recognition of our professional approach to maintaining your Tundra. Our commitment is to provide transparent, high-quality service that addresses each customer's unique automotive needs. We strive to ensure that every interaction demonstrates our dedication to professionalism and customer care. Your detailed review confirms that we are meeting these important goals. Thank you for taking the time to share your experience and for placing your trust in us. We value loyal customers like you who help us understand that we are delivering the level of service we aim to provide. We look forward to continuing to serve you and your Tundra with the same level of professional care you have come to expect from our team.

January 04, 2025

Great service, easy to schedule and was happy with my car when I got it back. More

by Mmeyam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Toyota of Richardson responded

Thank you for your fantastic review! We’re delighted to hear that you had a great experience with our service and found it easy to schedule. It’s wonderful to know that you were happy with your car when you got it back. Your satisfaction is our top priority, and we appreciate your trust in us. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!

January 03, 2025

It is my preferred dealer because they have very friendly, trained staff, you feel at home. More

by luissoto06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito najera
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Jan 07, 2025 -

Toyota of Richardson responded

Thank you for your wonderful review! We’re thrilled to hear that you consider us your preferred dealer and that our friendly and trained staff have made you feel at home. Your comfort and satisfaction are our top priorities, and it means a lot to us to receive such positive feedback. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to continuing to serve you!

January 03, 2025

Good people at your car deals Toyota of Richardson ! ! They take good car of us. Thank for your help !!!! More

by Phuoc.thai8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron
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Jan 08, 2025 -

Toyota of Richardson responded

Thank you for your kind words about your experience! We're delighted to hear that our team has taken great care of you and that you felt supported throughout your visit. Providing excellent customer service is our top priority, and it’s wonderful to know that our efforts have made a positive impact on your experience. We truly appreciate your trust in us and are always here to assist you with your automotive needs. Thank you for choosing Toyota of Richardson, and we look forward to serving you again in the future!

January 02, 2025

I had an amazing experience at Toyota of Richardson. The staff was incredibly professional, friendly, and attentive. They went above and beyond to ensure all my questions were answered and that I was co More

by mirasadur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Toyota of Richardson responded

Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience. Our team is dedicated to providing professional, friendly, and attentive service, and it’s fantastic to know that we exceeded your expectations. Your recommendation means a great deal to us, and we appreciate your kind words about our staff. We strive to ensure that all our customers feel valued and informed throughout their experience. Thank you for choosing Toyota of Richardson, and we look forward to serving you again in the future! If you have any further questions or needs, please don’t hesitate to reach out.

January 02, 2025

I love the advanced technology available in my Toyota Prius, especially the hybrid system which saves me money on gas." L More

by Elias Turimumwame
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Toyota of Richardson responded

Thank you for your fantastic review! We're so glad to hear that you're loving the advanced technology in your Prius, especially the hybrid system. It’s great to know that it’s helping you save on gas while providing a smooth and efficient driving experience. If you have any questions about your Prius or need assistance in the future, please feel free to reach out. Enjoy your driving experience, and thank you for being a valued customer!

January 01, 2025

I trust Brandon in the service department. That’s why I continue to bring my car into Toyota of Richardson. More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
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Jan 02, 2025 -

Toyota of Richardson responded

It's great to hear that Brandon has earned your trust and that you continue to choose Toyota of Richardson for your car's needs. We truly appreciate your loyalty and are happy to have Brandon on our team to provide excellent service!

December 31, 2024

Lee Shuster is an excellent service manager and has been my svc mgr for over 20 years. He has the experience and skill of knowing his customers and their needs and offers required solutions as well as optio More

by slickchick_texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Toyota of Richardson responded

Thank you so much for your heartfelt review! We are thrilled to hear about your long-standing relationship with Lee as your service manager over the past 20 years. Lee’s dedication to understanding his customers and providing tailored solutions is a testament to his professionalism and commitment to exceptional service. It’s wonderful to know that he has consistently met your needs and earned your trust throughout the years. Your loyalty and support mean a lot to us, and we are grateful to have someone as skilled and attentive as Lee on our team. We look forward to continuing to serve you for many more years to come! Thank you again for sharing your experience!

December 31, 2024

Great service was very attended to my car needs Highly recommend Friendly and kind. Thanks More

by portillotanya123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Toyota of Richardson responded

Thank you for your wonderful review! We’re thrilled to hear that you received great service and that your needs were attended to effectively. Our team prides itself on being friendly and attentive, and it’s fantastic to know that this made a positive impact on your experience. We truly appreciate your kind words and your recommendation. If you need anything in the future, don’t hesitate to reach out. Thank you for choosing us!

December 31, 2024

Provide professional and efficient services. They have very nice waiting areas. I highly recommend Toyota of Richardson service center More

by Kelly Yeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris
Report | Print
Jan 02, 2025 -

Toyota of Richardson responded

Thank you for sharing your positive experience! We’re glad to hear that you found our service professional and efficient, and that you enjoyed our waiting areas. We truly appreciate your recommendation and look forward to serving you again at Toyota of Richardson!

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