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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,907 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,907 reviews

July 18, 2026

They did the best as usually Really they are the best The service was perfect More

by mazakaria1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne
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July 17, 2026

The team is efficient. .polite to explain the details. The environment feels like home. Thanks all team Richardson for good work More

by jamesndungi5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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July 16, 2026

The service people at Richardson Toyota, are always on top of it. They keep you informed & helpful. More

by Bobbyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee was excellent
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Jul 17, 2026 -

Toyota of Richardson responded

Thank you for sharing this! It means a lot to hear that our service team consistently keeps customers informed and makes the process easy. We work hard to make sure every visit feels straightforward and attentive, and it is great to know that comes through. We look forward to seeing you again next time!

July 16, 2026

I can’t say enough good things about the Service Department at Toyota of Richardson, especially my service advisor, Vladislav! From the moment I walked in, he greeted me warmly. He was friendly, hon More

by tamara3712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladislav Evensen
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Jul 16, 2026 -

Toyota of Richardson responded

Thank you for sharing such a thoughtful and detailed review, Tamara! We are so glad to hear that your visit to our Service Department left you feeling confident and well taken care of. It means a lot to know that Vladislav made such a positive impression with his warmth, honesty, and clear communication throughout your visit. That level of care and transparency is exactly what we strive to provide every customer who walks through our doors. We look forward to seeing you again the next time your vehicle needs attention!

Jul 16, 2026 -

tamara3712 responded

Thank you for a nice response back. I will see you at my next service appointment. Respectfully, Tamara

Jul 16, 2026 -

tamara3712 responded

Thank you for a nice response back. I will see you at my next service appointment. Respectfully, Tamara

July 15, 2026

Casey is the best! He is professional, patient, knowledgeable and always goes the extra mile for me. He is a definite asset to Toyota! More

by clillis177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey is the best! He is professional, patient, knowledgeable and always goes the extra mile for me. He is a definite asset to Toyota!
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Jul 16, 2026 -

Toyota of Richardson responded

We are absolutely thrilled to hear about your experience with Casey! It is wonderful to know that his professionalism, patience, and dedication have made such a positive impression on you. We agree that he is a true asset to our team, and we will be sure to pass along your kind words to him. Thank you for taking the time to share this feedback with us!

July 14, 2026

I had a great experience with this dealership for my brake recall. The staff was very helpful, and provided excellent, prompt service. The repair took several days because the necessary parts had to be More

by Kriz H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jul 15, 2026 -

Toyota of Richardson responded

Thank you immensely for taking the time to share your experience, Kriz! We are glad to hear that our team kept you well informed throughout the brake recall process and that the service met your expectations. Clear communication during a multi-day repair is something we take seriously, and it is great to know that came through for you. We look forward to being here for you whenever you need us in the future!

July 14, 2026

Great service, easy access, very polite associates, this is my work truck but you may have won me over. More

by Pete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benito Najera
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Jul 15, 2026 -

Toyota of Richardson responded

We are happy to hear that your experience with us hit the mark, Pete. It means a lot to know that our team made you feel welcome and that the process felt easy from start to finish. We take pride in making every visit a good one, whether it is for a work truck or a personal vehicle. We hope to see you again the next time you need us.

July 12, 2026

It was easy to make appointment the job was at given time. I was happy with work was done More

by shafisekander54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2026 -

Toyota of Richardson responded

We are delighted to hear that your experience with us was smooth and efficient from start to finish. Knowing that the appointment process was straightforward and that the work was completed on time means a great deal to us. We look forward to being your trusted resource for any future automotive needs.

July 10, 2026

I brought my car in for service. I asked and paid to have it detailed inside and out. When I came back to pick up my car, the detail had not been done. I had somewhere to be that eve More

by taylorbrookhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jul 14, 2026 -

Toyota of Richardson responded

We are thrilled to hear that Patrick and his manager were able to step up and turn a frustrating situation into a positive one. We understand how stressful it can be when plans don't go as expected, especially when your schedule leaves no room for flexibility. Knowing that the team found a thoughtful solution to make things right and ensure your car reached you on time is exactly the kind of service we strive to provide. Thank you for taking the time to share your experience — it truly means a great deal to us.

July 09, 2026

Had Pierson service my car and replace my fender liner. He did a fantastic job of making sure that my car was in the best shape. Even after technicians finished he made sure to double check and even helped More

by Kathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierson
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Jul 13, 2026 -

Toyota of Richardson responded

Thank you for sharing this wonderful feedback, Kathryn! It is genuinely gratifying to hear that Pierson went above and beyond to ensure your car was in top condition, taking the extra step to double-check the technicians' work and personally address the loose fender liner. That level of care and attention to detail is exactly what we strive to provide every customer who visits us. We truly appreciate your recommendation and look forward to being there for you whenever you need us next!

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