
Toyota of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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It all started with receiving a good trade-in price for my existing Toyota Corolla... I went to the dealership to checkout the best value I would receive for my existing car and I wished to buy infiniti 20 my existing Toyota Corolla... I went to the dealership to checkout the best value I would receive for my existing car and I wished to buy infiniti 2009 in exchange. Charles was the sales person who helped me out throughout my deal. Unfortunately the infiniti which I was looking for, was already sent to Auction on that very day. Charles helped me out to find another cool car : Lexus es350. I took the test drive and was very impressed with the features, The way Charles handled the deal was great and he is the biggest reason I went ahead with the deal though I had to extend on my budget. I really appreciate Charles for staying late and spending almost 7-8 hours to crack this deal with a very good price on both my trade-in Corolla and the new Lexus which I own currently. Charles was very helpful throughout and explained me about the features of the car in detail and giving all the required documents, carfax history, etc which helped me a lot. I would like to point out about the extremely bad experience I had with the finance guy who handled my case after the great help received from Charles. The finance guy was very rude and his attitude was very unprofessional and he didnt help with giving correct details on the finance amount I was eligible for, and I ended up paying a little high interest than what I would have been eligible for, but that too the final APR was agreed upon after around 2 hours of negotiation which was a total waste of time if correct credit checks were made on my SSN. More
My experience with Toyota of Richardson was a good one, Charles Adewale, the sales representative did a great job on making sure I was a happy customer, he was very professional and courteous. I highly rec Charles Adewale, the sales representative did a great job on making sure I was a happy customer, he was very professional and courteous. I highly recommend Toyota of Richardson for other customers. More
Ali was really awesome. He helped my wife and I to get the car we wanted at a price we could not put down. He walked us through on how to operate our new Prius with ease. Jordan the used car sales manager the car we wanted at a price we could not put down. He walked us through on how to operate our new Prius with ease. Jordan the used car sales manager made me feel right at home. He didn't hose any curve xxxxx with the financing or our bottom line price. When we went over to financing, Jordan helped us to secure an interest rate that we could not lose. Everything was just perfect there and would recommend Ali any time to friends and family. Toyota of Richardson just rocks!!! More
Monday, 3/11/13 We began negotiating over the phone for a used vehicle After reaching a verbal deal that Monday, I called in Tuesday morning and exchanged credit card information with the Salesman (Rasheed used vehicle After reaching a verbal deal that Monday, I called in Tuesday morning and exchanged credit card information with the Salesman (Rasheed) to put a deposit on the car and hold it until I could pick up the car on Thursday 3/14/13 as the Dealership is located in Richardson and I live in Bastrop. Rasheed took the information and assured me the car would be ready for when I arrived Thursday. I received a call from the Dealer Wednesday morning telling me the vehicle had sold Tuesday morning. I then called back from another phone number and used another name to see if the vehicle had in fact sold. They assured me that the vehicle was in fact still available and not sold. Called back to complain to the Manager and was unable to reach him as he was "busy", So I left my information with him to have him return my call. He never did. I then noticed that the car was readvertised on their website that same day for a higher price with identical VIN and photos More
We paid our deposit on an pre-owned vehicle and it turned out that car did not pass the inspection test from Toyota. They did not want to sell us the vehicle unless we pay extra $1000 to fix the vehicle. Mos out that car did not pass the inspection test from Toyota. They did not want to sell us the vehicle unless we pay extra $1000 to fix the vehicle. Most importantly, they were not able to provide us any inspection report to prove that car did not pass the inspection stage. The salesman did not want to talk to us after we decided we did not want to get the vehicle. They were unpofessional and they made like it was our fault. I will not come back to this dealership anymore. More
Ed Giraldo has been my car guy for over 15 years now. We have bought 9 new cars from Mr. Giraldo, and I have been 100% satisfied every time I purchase. He is such a professional that we do business over th have bought 9 new cars from Mr. Giraldo, and I have been 100% satisfied every time I purchase. He is such a professional that we do business over the phone, and when I come into the dealership, I am in and out in usually 20 minutes or less. Everything is always prepared for me. Ed Giraldo is , in my opinion, at the top of his profession. I will never buy another car from anyone as long as he is in the business. Ed always keeps in touch and has supported my business as well. Ed Giraldo is simply the best. I ask that you give him the highest rating possible in whatever this survey indicates, as I couldn't possibly be more satisfied with my car buying experience. Joey Molina More
My brother and I went to this dealer ship on a very cold day. We looked around and saw a car I liked, it was very cold outside, when a man Tracy Brown waved to us to come in and into his office, he made sur day. We looked around and saw a car I liked, it was very cold outside, when a man Tracy Brown waved to us to come in and into his office, he made sure we were warm so he turned on his heater for us. He was very friendly and nice, made us very comfortable. We talked about the car I liked and came to a final number. I was very pleased with my experience there and will tell others in need of a car. I want others to know that looking for a car does not have to be a scary thing when you have the right person helping you. He has great customer service and a great personality Thank you Toyota of Richardson!!! Zewde. More
We had an excellent experience here. Both Mo and Jordan were friendly and so easy to work with. We were there to buy a car and not to mess around and they made the process simple and hassle free. I was v were friendly and so easy to work with. We were there to buy a car and not to mess around and they made the process simple and hassle free. I was very impressed with both their professionalism. I would recommend the pair of them anytime. More
Thanks to Tony and Danny for helping us in the purchase of our '06 Toyota Sienna. Thank you Tony, for being laid back and not pressuring us to make a decision-(one reason we did buy from you,there's nothin of our '06 Toyota Sienna. Thank you Tony, for being laid back and not pressuring us to make a decision-(one reason we did buy from you,there's nothing worse than high pressure sales people!!) Thank you Danny for going above and beyond to fix the glitch with the finance department. I would definately recommend Toyota of Richardson, and especially the 2 of you for making everything go smoothly. More