
Toyota of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 2,547 reviews
Never buy a car on a rainy afternoon. cause what the you is a rain smudge is really a huge SCRATCH that the good people at Toyota of Richardson wont replace cause it wont buff out.. I never knew it was good is a rain smudge is really a huge SCRATCH that the good people at Toyota of Richardson wont replace cause it wont buff out.. I never knew it was good customer service to sale cars with huge scratches on the Front windshield that cause visibility issues.. Thanks Toyota of Richardson,, I knew I should have bought American. Keep up the Great Customer Service. More
All I can say is WOW! Buying a car is normally a headache. I drove from lubbock Tx wich is 4 hrs and some change just so I could get the kind of customer service that I received from Sam. He was w headache. I drove from lubbock Tx wich is 4 hrs and some change just so I could get the kind of customer service that I received from Sam. He was witty and funny and shot from the hip. I had a great experiance and all the staff was freindly. I had called a couple of times working with Sam to get this done and unfortunately another employee told me that Iwas "handed" off to him absolutely not the case, Shame on you Tracey, but other than this it was the easiest and most pleasent car buying experiance I have ever had. I will definately reccomend Sam, Toyota of Richardson and also will look for Sam the next time Im looking for a car! Thanks again More
I had a fantastic experience buying my used car from Eduardo Varas. He is great all around and made my husband and I feel very comfortable. We came to Toyota of Richardson after finding a good deal on Eduardo Varas. He is great all around and made my husband and I feel very comfortable. We came to Toyota of Richardson after finding a good deal on their website. Eduardo helped us before we even got to the door! Everything went as smooth as possible, from the test drive, to the financing! He even stayed late after the dealership closed to make sure our experience buying a car from him was as perfect as possible. I can not say enough good things about Eduardo and the rest of the Toyota of Richardson staff. We are very happy and we definitely recommend Eduardo and Toyota of Richardson! Thanks for taking the time to read my review! -Michelle More
This stealership's service department is full of ignorant xxxxxx. Went in to get a key made since I lost the master. Quoted 3 different prices from 3 people ranging from $40-$320. First employee I t ignorant xxxxxx. Went in to get a key made since I lost the master. Quoted 3 different prices from 3 people ranging from $40-$320. First employee I talked to was extremely condescending- smirking at a customer you didn't even introduce yourself to all because I asked if your computer had internet access to look up something regarding the situation at hand? Poor form. Supervisor told me the replacement I purchased online wasn't chipped without looking at it and implied I lied to his employees about my situation. Was talked down to, hung up on (when calling to find original employee I spoke to on site because no one knew who I was talking about-- who doesn't know the people they work with?), and felt no relationship was attempted to be established even though I purchased my car from them 2 months ago. Tell me I can't program a key because it requires "wiping the computer so it will accept a new key and I don't possess the proper equipment?" Only equipment I needed was Google search and a paper clip. Cost me $25 and 30 minutes of my time to do what their crack team of mechanics said would need upwards of 2.5 hours to accomplish. If I was their manager I would be embarrassed to call these my employees. Nothing short of the whole department being fired would convince me to step foot on the lot again save for gloating at the incompetent nature of these good-for-nothing crooks. On top of these highlights from today's experience, I still have not received a proper antenna for my car. Toyota Lewisville quoted me 150 for key replacement and I have no ties to them whatsoever. More
Ali has been really friendly and helpful to the customers. We did not find the most desirable car on the first visit, but his kindness welcome us back. He is patient with us on the selection proces customers. We did not find the most desirable car on the first visit, but his kindness welcome us back. He is patient with us on the selection process, which is really important on the used car sale. In the end, we found a great car with good deal (2009 certified white Corolla). Thank you Ali. More
The entire experience was great from the initial phone call to the time i drove out the dealership. I came all the way from south Louisiana and i would do it again and I recommend anyone to do the same. call to the time i drove out the dealership. I came all the way from south Louisiana and i would do it again and I recommend anyone to do the same. More
Working with Ali was great. He really listened to our particular family circumstances and worked a deal accordingly. Jordan Li worked with us to get the very best deal and interest rate which made this t particular family circumstances and worked a deal accordingly. Jordan Li worked with us to get the very best deal and interest rate which made this the best car deal we have ever done. More
Toyota of Richardson had an advertised used 2012 Toyota Camry for a really good price. We checked out dealerrater.com to see if it would be a bait and switch thing, but the reviews seemed favorable enough, Camry for a really good price. We checked out dealerrater.com to see if it would be a bait and switch thing, but the reviews seemed favorable enough, so my husband went to test drive the car on a Tuesday. Ali was very nice and low pressure. I made an appointment through internet (with Sam) to go back the next day. We had pre-approved financing. We liked the car, they gave us the advertised price, and they matched our pre-approved interest rate. The transaction was easy and fast and went exactly how we wanted it to. When we turned down extras, they didn't pressure us. We are very pleased with how well it went and with the car. We have purchased several cars through dealerships in the DFW area, and this is the first dealership that I would likely go back to. I think that says a lot. More
My visit was perfect! My 2010 corolla is perfect. Just what I needed. Thanks to everyone for such great hospitality. I will surely recommend this dealership to my friends and family. what I needed. Thanks to everyone for such great hospitality. I will surely recommend this dealership to my friends and family. More
Came in from Fort Worth to look at a HIghlander I saw online. That one was gone by the time I got there, but Scott found me one that was newer and had less miles than the one I had found. Made me a gre online. That one was gone by the time I got there, but Scott found me one that was newer and had less miles than the one I had found. Made me a great deal and left with the new Highlander that same day. Great sales guy and friendly people in the office. Very Satisfied. More