Toyota of Richardson

Great car buying experience We had an appointment for 3:20 on May 14. Megan Montgomery met us and in a very friendly manner made us feel comfortable as we began the process. Aft We had an appointment for 3:20 on May 14. Megan Montgomery met us and in a very friendly manner made us feel comfortable as we began the process. After asking questions concerning our desires for a car she brought the car up, that we had found on line, for us to check out. I use a cane and she was very helpful to see to it that I did not have to walk any more than necessary. We talked and negotiated and were happy with all she did to help us and we were then introduced to the head of her team, Sam Mau who walked us through the remainder of the sale. He gave us a great price on the car and worked with us concerning some hail damage which will be repaired next week. He secured a good price on that also. We then filled out the loan documents and worked with Ali. He worked with us and got us a lower interest rate. Everyone was friendly and did all they could to make us comfortable and welcome. Most of all we came away with what we believe to be a good used Camry at a great price. We appreciate the service we received there. More

Best Sales Man Ever! I've bought so many cars in the past before and I've never came across an awesome Cardealoligist like Mr. Robert Alicea. Usually you can feel pressure I've bought so many cars in the past before and I've never came across an awesome Cardealoligist like Mr. Robert Alicea. Usually you can feel pressure with most of the sales man but with Robert, it was totally different. He took his time, was very, very patient, kind, honest, etc.. We arrived at the dealer ship at 8:00pm saw the car we wanted, worked out deal, by the said everything was set and done, it was about 12:40am and Robert was still patiently waiting for us to close deal and made sure we understood all functions of vehicle 2013 Toyota corolla. We are very pleased and I would recommend anybody to come see Robert Alicea More

CARDEALOLOGIST Our priorities forced us to look for a reliable truck and many salesmen came and went and then the third time was the charm when we stopped at Richard Our priorities forced us to look for a reliable truck and many salesmen came and went and then the third time was the charm when we stopped at Richardson Toyota where we met Robert Alicea. Rob was on-point with the whole process from beginning to end. He diligently worked toward our ultimate goal and not once did we feel pressured into a decision. With our circumstances Rob presented us with our best option and we were fortunate enough to be able to accept the purchase. WOO, Amen brother! More

They had a caddy Yes I know, I bought a Cadillac at a Toyota dealership. But I was looking for a used Cadillac CTS, and they had 1. So I went to look and later on that Yes I know, I bought a Cadillac at a Toyota dealership. But I was looking for a used Cadillac CTS, and they had 1. So I went to look and later on that day I owned it. I like the fact that the car was clean and they made me feel comfortable. Thanks for making me feel like I didn't have to go to a Cadillac dealer to find a great used 1. More

They got it This place had a nice selection. Don't be confused by the size of lot of the road. They have plenty selection around back and off site. I found a real This place had a nice selection. Don't be confused by the size of lot of the road. They have plenty selection around back and off site. I found a really nice Highlander 2014 version. The sale staff and financing held my hand the entire way. I will tell all my friends about Toyota of Richardson More

Found it I have been looking for a low mileage Lexus , any kind really and they had 2. I drove both and wasn't rushed into making a decision. I came back a w I have been looking for a low mileage Lexus , any kind really and they had 2. I drove both and wasn't rushed into making a decision. I came back a week later and 1 was sold but it's ok I wanted the one that they still had lol. Great place and they usually carry clean used cars. More

Great overall experience; Be careful in financing I was in the market to purchase a used vehicle after my last one was totaled (sandwiched in a multi-car accident). I did lots of research and contacte I was in the market to purchase a used vehicle after my last one was totaled (sandwiched in a multi-car accident). I did lots of research and contacted many dealerships with email contact initially. Derrell Pinnock responded to my request about one of their vehicles and after a few emails back and forth, I decided to setup an appointment to look at the car. The car itself was great and everything they advertised it to be. It was Toyota Certified Used Vehicle and the engine bay literally looked like that of a new car. The previous owner clearly took great care of the car, and ToR put in the effort to present it as such. If buying used, be sure to check and see how many keys come with the car. I didn't realize until after the sale that my car only came with 1 key. Those suckers cost around $500 retail but they were at least able to offer me a discount. I don't see why they couldn't throw one in though, considering I just spent $18k. That's the only thing that kept this from a 5 star experience. I did also feel the financing department was pretty high pressure in trying to get me buy the extended warranty. They were very tricky with their wording and tried to make it seem worthwhile by giving me a ridiculous interest rate "unless I bought the warranty". I think they initially offered me a 9% rate even though my credit score is 780+. Don't forget that interest rates are negotiable, especially if you have great credit. You can always get a car loan through your bank as well. I was still satisfied with the experience overall, mostly because Derrell took great care of me. More

Very friendly peoples from this dealership and excellent service too. Got the great deal of the car and i am very satisfied. Keep it up and many thanks again! service too. Got the great deal of the car and i am very satisfied. Keep it up and many thanks again! More

Nice place I went in just two research two vehicles. They were so patient and took time driving and comparing both . I ended up buying a new Rav4 that day. I went in just two research two vehicles. They were so patient and took time driving and comparing both . I ended up buying a new Rav4 that day. More

Toyota of Richardson is by far the best dealership This is my second car purchase from them because their sales and management team are honest, efficient, and friendly. Preston in sales was personable This is my second car purchase from them because their sales and management team are honest, efficient, and friendly. Preston in sales was personable and made sure to get the car I wanted with the exact features requested. Jeff, the Finance Manager, looked over prices from other dealerships and immediately found the sneaky added charges and extended payments. Save yourself a few hours, go to Toyota of Richardson, buy the car, and go home- anywhere else is a waste of your time and money. More