Toyota of Richardson

Sam Mau & Team- I appreciate you humbling support I recently moved to USA and I live in Dallas. So when I landed, I was in urgent need of a car. Most dealerships I visited were either unfriendly or di I recently moved to USA and I live in Dallas. So when I landed, I was in urgent need of a car. Most dealerships I visited were either unfriendly or did not take me for a serious buyer. But when I entered Toyota of Richardson, I met Favian, Sanchez and their Team leader- Sam Mau. They were really interested in the transaction, worked as a team to provide me with all the information, politely followed up on the appointments and got a good car and a good price deal with it. But something happened not long after I took the car -after paying for two instalments and a deposit. I urgently had to return home I went back to the dealership and Sam together with the finance team worked together to get me all possible options to surrender the car back in the least painful way. After I surrendered the car and wanted to call a cab to drop me home now that I had no car but Sam could hear non of it and offered to drop me home. Toyota of Richardson please be assured that every soul I will meet looking for a Toyota will be sent to you. God bless More

Pre-owned car for my daughter I contacted ToR by email and within a few minutes I had an appt to see a car they were featuring. I got to the dealership early and was greeted promp I contacted ToR by email and within a few minutes I had an appt to see a car they were featuring. I got to the dealership early and was greeted promptly and shown the car. Just as we were leaving, the sales person came in with another car that had just been traded. My daughter drove both cars and decided on the one just traded. Although the salesperson was not the one I contacted originally, they worked as a team. They were friendly and went overboard to accommodate us. THere was a scratch on the vehicle and they had it completely repaired for us within 2 days. Buying cars is not a pleasurable experience, but this dealership (the sales reps) made it really fun for me and for my daughter. More

James Merriman Toyota of Plano always treats me like a VIP! Always respectful and courteous... I appreciate that they have a shuttle available to take me back to Toyota of Plano always treats me like a VIP! Always respectful and courteous... I appreciate that they have a shuttle available to take me back to work when I get my regular service taken care of... Jeremi and James always explain everything thoroughly, making sure I understand. I never feel "taken advantage of" when I come to Toyota of Richardson like I have at other dealerships. First class, all the way! More

Best Service Department in Texas! My many experiences with Toyota Richardson's Service Department is exceptional. They have always handled my services quickly and professionally. Ver My many experiences with Toyota Richardson's Service Department is exceptional. They have always handled my services quickly and professionally. Very knowledgeable service advisors. I have never had to bring my cars / trucks back to them. Always fixed right the first time. I would recommend to everyone. Many of my friends and colleagues have move to Toyota of Richardson and all have been thoroughly satisfied. Keep up the good work!!!! More

Nothing Less Than Exceptional My experience at Toyota of Richardson was nothing less than exceptional. I inquired online about pricing for a 2014 Toyota Camry and was given a break My experience at Toyota of Richardson was nothing less than exceptional. I inquired online about pricing for a 2014 Toyota Camry and was given a breakdown of what the sale price entailed. I scheduled an appointment and was greeted by salesman Michael Beeman. As I test drove the vehicle I sat out to buy, I was treated like family. Michael was kind and trustworthy. I had my own financing prior to arrival and had read some bad reviews about dealerships trying to pull your credit without your permission and was all the more concerned when during this experience, I was asked to fill out the top of a credit inquiry authorization. However, Michael assured me my credit would not be pulled, and even initialed a statement on the contract stating he would not pull it. Of course I checked as soon as I left. No new inquiries! My experience was personalized and tailored to meet my needs. Not only did I receive a great deal on my Camry without all the hassle of a general car buying experience, but I also received wonderful service. Cant wait to buy my husband's car next year. We will definitely be paying Michael a visit at Toyota of Richardson. More

Happy customer over I was very happy with my experience at Toyota of Richardson and Megan Montgomery worked very hard to make sure I was happy. I would definitely wo over I was very happy with my experience at Toyota of Richardson and Megan Montgomery worked very hard to make sure I was happy. I would definitely work with Megan Montgomery again More

Wasn't expecting to leave with a truck I came into the dealership just to look at two used trucks that were on their website. I was looking at the trucks when Adam Flores came out to see if I came into the dealership just to look at two used trucks that were on their website. I was looking at the trucks when Adam Flores came out to see if I needed any help. My wife and I sat down with him and he showed us some numbers. Adam and the entire sales team went above and beyond to get us the best deal possible. Adam and Toyota of Richardson will have repeat business from me for a long time. More