Toyota of Richardson

Harmen helped me find the "exact" car that I have been looking for. It was my first time purchasing a vehicle and made me feel very confident with the choice that I was making because he took h have been looking for. It was my first time purchasing a vehicle and made me feel very confident with the choice that I was making because he took his time, answered all of my questions and was very patient with me. It also meant a lot because he took the time and followed up with me to see if I may have had anymore questions and if I was still happy about the purchase that I had made. More

Debi was very friendly and helpful. The overall atmosphere was shopper friendly with straight to the point selling. Sales Managers were helpful also without extensive haggling over price. Financing atmosphere was shopper friendly with straight to the point selling. Sales Managers were helpful also without extensive haggling over price. Financing was quick and little pressure to buy extensive warranties. More

Harmon provided EXCELLENT customer service and it is because of him that I made my purchase. As a first time car buyer, he made the experience very stress-free. He did not pressure me or try to talk me because of him that I made my purchase. As a first time car buyer, he made the experience very stress-free. He did not pressure me or try to talk me into something that I was not wanting to do. He listened to my needs/wants and then met them. As a female, he respected me and did not try to take advantage of me just to fatten his own pocket. His kind are few and far between in the car selling industry.I always felt that he cared about me, the customer,and I am very thankful to have purchased my car with him as my salesman.I will definently be recommending him to friends. More

01-25-2011 I brought in my 2009 Tacoma truck to Toyota 01-25-2011 I brought in my 2009 Tacoma truck to Toyota of Richardson today to have the 60,000 mile factory service performed. I called the Service M 01-25-2011 I brought in my 2009 Tacoma truck to Toyota of Richardson today to have the 60,000 mile factory service performed. I called the Service Manager James Holloman at 2:00 today and he said to have the vehicle in by 3:00 and he'd have it done by 5:30. The truck was done at 5:00pm and the dealer even washed the truck! It was a great experience and I was treated very nicely. I have been going to this dealership for the past 10 years and I have ALWAYS had great experiences! They are fast, efficient and I feel that they always take care of me and are honest and straight-forward. I am a life-long customer! Thanks for the great service, "I'll be back!" More

It was truly a delight and blessing to work with Robert in the purchase of my 2008 Toyota 4Runner! He's customer service is second to none, and he made my car-buying experience an exciting, memorable event in the purchase of my 2008 Toyota 4Runner! He's customer service is second to none, and he made my car-buying experience an exciting, memorable event. I first spoke with Robert inquiring about a vehicle that had already been sold. However, Robert asked what I was looking for, and I gave him my list, not really expecting anything to come from that initial phone conversation. However, I was pleasantly surprised to hear from him a few weeks later, with a car meeting everything on my list. It was so great to know that he was actively searching for the right car for me! He was so right!! I've had my 4Runner for one week now, and couldn't be happier with the outcome. It's obvious that Robert is all about meeting the needs and wants of his customers, not about selling cars. This is what sets him apart and makes him a remarkable businessman. I appreciate his enthusiasm, personable demeanor, and customer dedication. I will definitely recommend him to friends and family! With gratitude, Andrea More

Scheduled my car immediately for this recall repair. Was able to pick my car up in 2 hours with no inconvenience. Advisor was very courteous and expedited the scheduling of my car for repair. The check out able to pick my car up in 2 hours with no inconvenience. Advisor was very courteous and expedited the scheduling of my car for repair. The check out process was very efficient and took a minimum of time. More

Robert was the very best car salesman we have ever worked with. We would recommend him to anyone in the market. We were in a bind and needed to purchase a truck in one day. He was able to get us the exact t with. We would recommend him to anyone in the market. We were in a bind and needed to purchase a truck in one day. He was able to get us the exact truck we wanted for the price WE wanted. We walked in at 7 on a Friday night and left by 9:30. Amazing!! More

Lee Schuster ssisted me with minor problem with 2010 Cambry - ordered the parts needed, called me promtply after they arrived, helped me with rental car, and checked me out after service completed!Lee w Cambry - ordered the parts needed, called me promtply after they arrived, helped me with rental car, and checked me out after service completed!Lee was always asking if any questions to be answered or concerns. More

My husband and I we were there only about 1 min and Robert asked if we had been helped. We told him what we wanted and he looked at what was on their main lot then drove us to the second lot. They had Robert asked if we had been helped. We told him what we wanted and he looked at what was on their main lot then drove us to the second lot. They had exactly what I was looking for and then some. Robert went to Harmon and started the deal process. We also were able to speak with Harmon ourselves not just Robert. After all the dealing was done we got the car we wanted at the price we wanted. We are very satisfied with the service we received throughout the whole process. Rey was who typed up the buyers orders and got us a great deal on an extended warranty. We diffently will be visiting them again in the future when I purchase my 4Runner. We will only deal with them and recommend everyone to ask for Robert as their Salesman. He is a friendly and honest salesperson!!!! More

These guys are awesome. I told them exactly what I wanted and they delivered a deal that almost brought me to tears. I had some credit issues and they got me into the car that I wanted with a reasona wanted and they delivered a deal that almost brought me to tears. I had some credit issues and they got me into the car that I wanted with a reasonable down payment and my note was $100 less than we expected. This deal was completed in unbelievable time. I didn't have to wait around long at all. I really appreciate how personable and caring everyone treated me. Thanks Aaron, Jeremy, and Anthony. More