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Toyota of Richardson

Richardson, TX

4.8
2,553 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,553 reviews

November 21, 2016

Oil change & tire rotation The service on my car was done incredibly fast with friendly and courteous employees. They touched base with me before and after the work was done to More

by Twisti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
Nov 28, 2016 -

Toyota of Richardson responded

Hello, and thank you for leaving us a review! We are so happy to hear that you had a great experience with our service department. Thanks for choosing Toyota of Richardson!

November 21, 2016

Toyota of Richardson is awesome! This is the best dealership in town. I will not go anywhere else to purchase my vehicles. I love using the service department . Great hours, very easy More

by A Watson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Holloman, Glenn Barnette, Alan Bostley , Easy Newsome
Nov 28, 2016 -

Toyota of Richardson responded

Hello! Thank you so, so much for the kind words. We are very pleased to hear about your experience working with the staff here at Toyota of Richardson. We couldn't be happier to know that you are completely satisfied with everything. See you at your next service appointment!

November 19, 2016

Great people! Great staff, very thorough and helpful! Got a great new Toyota Sienna. Nick was very helpful and honored his word to make us a great deal on our bra More

by NickM2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tunji Okelana, Nick Williams
Nov 28, 2016 -

Toyota of Richardson responded

Hello, Nick, and thank you so much for leaving us a review. It sounds like Nick made sure you had an excellent purchase experience, and we couldn't be more pleased. We hope you love your Sienna for many years to come! Thanks for choosing Toyota of Richardson.

November 03, 2016

Kyle Herd my service advisor I felt no pressure, yet he covered everything needed and more. He went out of his way to get me back to work asap due to a hearing he knew I had. I More

by Maura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Herd
Nov 04, 2016 -

Toyota of Richardson responded

Hi, Maura, and thank you so much for leaving us a review. We are so pleased to hear that our staff went above and beyond to make sure you had a great experience with our service department. We always want to go above and beyond for our customers, and it's great to know that we did this for you. Thank you so much for choosing Toyota of Richardson!

October 29, 2016

Wonderful and efficient We were shopping for an Avalon and found the perfect one.They worked out our financial es and deals to our satisfaction. We are very excited to drive More

by Tim Cocklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Vaughn
October 23, 2016

Overall good buying experience. The team was professional and fair on the trade in side of the transaction and very knowledgeable on the new vehicle side of the transaction. Finance More

by T777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Vaughn
October 19, 2016

The Dealership Delivers on Service An exceptional service department that is totally focused on making sure my vehicle is iexcellent and they are willing to go the extra mile to support More

by DuckDoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman, Vien Nguyen
Oct 22, 2016 -

Toyota of Richardson responded

Hello, and thank you so much for leaving us a review! We know how important customer service is, and we only want to treat our customers to the very best service. It sounds like you've experienced the best here, and we couldn't be happier! Thank you so much for your loyalty. We look forward to working with you again in the future.

October 19, 2016

Good service Always get great service. The service writer, Lee Schuster, answers every question and explains what services were preformed. I trust Lee to make th More

by Bob Fleming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2016 -

Toyota of Richardson responded

Hello, Bob! We appreciate you taking the time to write a review about your experience with us. We know that our customers have lots of options for where they can have their vehicles serviced, and we're so happy to know that you've chosen Toyota of Richardson. It's so great hearing that Lee always makes sure that you are well-informed about your repairs. Thank you so much for choosing Toyota of Richardson! We look forward to seeing you at your next service visit.

October 16, 2016

Love your service department! Your service rep, Scott King, checked me in yesterday for service work and took the time to share some features about my car that he was pretty sure I More

by Redgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott King
Oct 21, 2016 -

Toyota of Richardson responded

Greetings, and thank you so much for leaving us a review! We are very happy to hear that you had a great experience with us here at Toyota of Richardson. It sounds like Scott made sure that everything went smoothly. We will be sure to pass along your kind words to him. Thank you for choosing Toyota of Richardson!

October 11, 2016

Customer since 2005 I have been a Toyota owner since 2005 when I purchased my Sequoia. When my previous service advisor left Toyota of Richardson to pursue other opportu More

by Sequoia05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA, Alan Bostley
Oct 21, 2016 -

Toyota of Richardson responded

Hello, and thank you so much for leaving us a review! We always aim to build long-term relationships with our customers, and we are very pleased to hear that our the years our excellent customer service has continued to impress you. We will be sure to pass your kind words along to the team. Thanks for choosing Toyota of Richardson!

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