
Toyota of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Good but took a long time would hope with Toyota Care checkup you could have a separate line for this. Please try to revise this, especially if it’s shorter service time neede would hope with Toyota Care checkup you could have a separate line for this. Please try to revise this, especially if it’s shorter service time needed. Thanks More
Excellent! Terry provided excellent service and kept me up to date the whole time as my new truck was being built. The finance department was great and walked m Terry provided excellent service and kept me up to date the whole time as my new truck was being built. The finance department was great and walked me through everything thoroughly. More
Sienna #3!! The salesman, Terry Torbet, did an excellent job. He also sold us our last car. Finance wasn't so pleasant and we left without a paid receipt for the The salesman, Terry Torbet, did an excellent job. He also sold us our last car. Finance wasn't so pleasant and we left without a paid receipt for the vehicle for which we paid cash! Terry followed up and gave us what we should have gotten on purchase day. More
Best experience i’ve Had! Ben Boyd was excellent! Was in and out in record time! Staff was terrific and everyone was very helpful. I would recommend this dealership highly!! Ben Boyd was excellent! Was in and out in record time! Staff was terrific and everyone was very helpful. I would recommend this dealership highly!! More
Hassle Free The on line experience made the purchase of the vehicle less confrontational without any high pressure sale or gimmicks. I will consider Randy and the The on line experience made the purchase of the vehicle less confrontational without any high pressure sale or gimmicks. I will consider Randy and the dealership for future purchases. More
Sgt Joe Very positive experince. it helped I did my research ahead of time. Sales & Finance staff very professional and helpful. Good inventory and strong b Very positive experince. it helped I did my research ahead of time. Sales & Finance staff very professional and helpful. Good inventory and strong brand. j More
Best car shopping experience ever! If you want to sit high, rav 4 is the way to go. If you want a seamless car shopping experience, Ryan Boyd is the sales man you need. He’s very patien If you want to sit high, rav 4 is the way to go. If you want a seamless car shopping experience, Ryan Boyd is the sales man you need. He’s very patient and helpful. 5 star for Ryan! More
Thieves One of my best friends became a Toyota service advisor at another Toyota dealership and I had him review my invoices on a suspicion. Toyota of Richard One of my best friends became a Toyota service advisor at another Toyota dealership and I had him review my invoices on a suspicion. Toyota of Richardson had been doing maintenance ahead of schedule that wasn't needed, charging me over list price for parts and labor, charging me for items I dont need and telling me it's part of my scheduled maintenance, and they get away with it because they type up invoices in a way that intentionally doesn't make sense so you can't figure out what they're doing and she them. My friend works at Toyota and it took him some time to even figure out what they were charging me for. Nothing but thieves and liars running this place. More
Thank you Judy Deems for taking care of me and my car!!! As a 1st time owning a Toyota car and a 1st timer coming to Toyota of Richardson for a recall on my 2009 Toyota matrix, I was a Lil nervous but the re As a 1st time owning a Toyota car and a 1st timer coming to Toyota of Richardson for a recall on my 2009 Toyota matrix, I was a Lil nervous but the receptionist Courtney (hope I spell her name right) was Soo polite over the phone and when I arrived and met with my advisor Judy Deems, I was very impressed by her customer service to me. She really amazed me with her friendly smile, and great customer service. she told me that someone can drop me off at my apartment while they work on my car recall and they will also pick me up when it ready which was a big relief for me. The driver Mitch who drop me off and pick me up was very respectful and such a nice guy. Thank you Soo much Judy Deems for making me feel very welcome and comfortable and I will definitely be back in the future... If service is always this good I might definitely consider trading and buying my next car here next year. More
Highly recommend! Drove over 300 miles to see a car at this dealership. Car was as represented, and dealership was a pleasure to deal with. Chad is among the best I’ve Drove over 300 miles to see a car at this dealership. Car was as represented, and dealership was a pleasure to deal with. Chad is among the best I’ve ever dealt with. Wonderful to deal with and has great integrity. In a short time, car was detailed and ready to go. Great experience! More