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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,486 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,486 reviews

February 26, 2025

Very good dealer! Their service is awesome. The technician explained the necessary changes. I also like the waiting rooms More

by timvu07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris Nguyen
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Feb 27, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're so glad to hear that you had a great experience with our service team and that the technician took the time to explain the necessary changes. We're also happy to know you enjoyed our waiting rooms. We appreciate your support and look forward to serving you again!

February 26, 2025

Lee takes great care of me & my vehicle. The car runs extremely smoothly! I have confidence that using genuine Toyota parts will keep my vehicle going for years to come! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Toyota of Richardson responded

Thank you for the fantastic 5-star review! We're so glad to hear that Lee has been taking great care of both you and your vehicle. It's wonderful to know your car is running smoothly, and we completely agree—using genuine Toyota parts is the best way to keep your vehicle in top shape for years to come. We truly appreciate your trust and look forward to continuing to serve you!

February 26, 2025

Toyota of Richardson has a great service team. They are hard work and efficient. Had my oil change done and it was smooth. More

by Brandon_garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey with service
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Feb 27, 2025 -

Toyota of Richardson responded

Thanks for the fantastic feedback, Brandon! We're thrilled to hear you had a smooth experience with our service team. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. Looking forward to serving you again!

February 25, 2025

I like the people there they are very courteous and respectful. Thank you so much More

by Nitin shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Childress
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Feb 26, 2025 -

Toyota of Richardson responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our courteous and respectful team. Providing great service with a focus on respect is important to us, and we truly appreciate your feedback. We look forward to assisting you again!

February 25, 2025

I have received awesome service experience from Toyota of Richardson and Lee at service department. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We’re so glad to hear that you had an awesome service experience and that Lee provided excellent service. We strive to offer the best customer experience, and we’re thrilled to know we met your expectations. We look forward to assisting you again in the future!

February 25, 2025

Friendly, honest person ,knowledgeable, caring,,,supportive people, costumer service excellent help full, strong 💪🏿 job skills great 👍 and simple the best!!! More

by Jpdsr2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Toyota of Richardson responded

Thank you for your amazing feedback! We’re so glad to hear that our team provided you with friendly, honest, and knowledgeable service. It’s wonderful to know that you felt supported and received excellent customer service. We truly appreciate your kind words and look forward to assisting you again in the future!

February 23, 2025

They took care of what I needed. They were very quick and efficient. Gave me recommendations to better take care of my car. Thank you More

by diecastdreams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Cox
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Feb 25, 2025 -

Toyota of Richardson responded

Thank you for your positive feedback! We're glad to hear that we were able to take care of your needs quickly and efficiently, and that our recommendations helped with the care of your car. Your satisfaction is our priority, and we appreciate you trusting us with your service. We look forward to assisting you again in the future!

February 23, 2025

Brought vehicle in for my first visit to this dealership. Casey, the service representative, was very helpful and provided me with additional information regarding other services. Will be coming back to Rich More

by Bdhimmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Stiger
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Feb 25, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're so glad to hear that Casey provided helpful service and that your first visit was a positive one. We truly appreciate you choosing us for your vehicle's needs, and we look forward to assisting you with future service appointments. See you again soon!

February 23, 2025

Fast and professional service with professional staffs results a satisfied customer. Like Toyota Richardson and so on. More

by habib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 25, 2025 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a fast and professional experience with our staff. Our team is dedicated to providing excellent service, and we’re happy to know that it resulted in a satisfied customer. We look forward to assisting you again in the future!

February 23, 2025

Marco is awesome, but the mechanics are okay because I have to bring my car back after I get it repaired on some issues, that's the only problem that I have More

by milford.ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service mechanics
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Feb 26, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're happy to hear that Marco provided great service. We apologize for the inconvenience regarding the mechanics and the need to bring your car back for further repairs. We take this matter seriously and would love to assist you in resolving this. Please reach out to Maria Arenas at marenas@vtaig.com so we can make sure everything is taken care of to your satisfaction.

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