Toyota of Richardson

Not recommended The head salesman, Jeff Grettner was too concerned about the sale of a vehicle rather than customer service. It was the last day of the month and he p The head salesman, Jeff Grettner was too concerned about the sale of a vehicle rather than customer service. It was the last day of the month and he pulled every trick in the book, including walking away from the desk acting like he couldn’t make any deal and even had another salesman reach across me for the keys saying a woman drove three hours to buy the truck I was looking at. Then the other salesman walked back to an empty desk. Grettner did not know the law about altered handicapped vehicles not paying taxes, forced me to pay $1000 over sticker price for “accessories” I did not want and did not care that I had to alter the vehicle because that wasn’t important to him. The dealership had a man named Glass oco sent me a text apology but nothing else. He called it an “internal problem” and obviously the problem I had was not taken care of because the dealership thought of the sale first and me second if at all. The only bright not was the salesman names Jonathan (JP) and Nick in financing. They were both honest and didn’t lie like Jeff Grettner did. More

Great Service I was in need of a car and Toyota of Richardson was amazing. My salesman, Cristhian was honest and very accommodating. I would recommend this dealersh I was in need of a car and Toyota of Richardson was amazing. My salesman, Cristhian was honest and very accommodating. I would recommend this dealership to my family and friends. More

93 FourRunner Our service rep want beyond what was necessary to get the information we needed to register our car. Necessary repairs were done, but nothing superfl Our service rep want beyond what was necessary to get the information we needed to register our car. Necessary repairs were done, but nothing superfluous. Great experience all around. More

Great service!!! Friendliest sales guys ever! They are honest and prompt. What more can you ask? This is my 4th vehicle purchase from Toyota of Richardson and it won Friendliest sales guys ever! They are honest and prompt. What more can you ask? This is my 4th vehicle purchase from Toyota of Richardson and it won’t be my last. More

Amazing ppl amazing service Great dealership and great service Talal was great and everyone there was friendly, I definitely would go back there and buy from this guy thank you T Great dealership and great service Talal was great and everyone there was friendly, I definitely would go back there and buy from this guy thank you Talal keep the good work Regards More

Reliable service Excellent customer service.would like to recommend others.As the service is reliable, we always want to come at this service location.thanks for bein Excellent customer service.would like to recommend others.As the service is reliable, we always want to come at this service location.thanks for being loyal to customer. More

Experience Buying the car was a pleasant experience, quiet, without pressure and above all friendly. The car was ready when I arrived, there were no unpleasant Buying the car was a pleasant experience, quiet, without pressure and above all friendly. The car was ready when I arrived, there were no unpleasant surprises. Each process was fluid and fast. More

Oil change Good service with professional hands on it. Little bit pricey but delivered on time. Would be great if they offer more of affordable service coupons. Good service with professional hands on it. Little bit pricey but delivered on time. Would be great if they offer more of affordable service coupons. More

Toyota of Richardson service department In and out quickly, service advisor let us know everything that was needed, very professional . Love the courtesy van service, recommend dealership to In and out quickly, service advisor let us know everything that was needed, very professional . Love the courtesy van service, recommend dealership to all of our friends. More

Excellent My experience at Toyota of Richardson was the best I have ever had while purchasing a vehicle. My salesman, JAKE, was very knowledgeable and kind. He My experience at Toyota of Richardson was the best I have ever had while purchasing a vehicle. My salesman, JAKE, was very knowledgeable and kind. He was able to answer all of my questions and ultimately got me into the car that I love! Nick was also a great help and very personable and made me feel very comfortable with my purchase. It was a great experience and I would recommend Toyota of Richardson to anyone looking to make a vehicle purchase! More