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Toyota of Richardson
Richardson, TX
2,721 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,721 reviews
July 31, 2019
Quick and easy Tala found us the exact vehicle from another dealership and brought it to Richardson the same day. We had our vehicle out the door by noon the followi Tala found us the exact vehicle from another dealership and brought it to Richardson the same day. We had our vehicle out the door by noon the following day. Great service and friendly staff. No from finance was equally friendly and professional. Great staff. Keep up the good work. Only feedback I would give is for other staff in the sales area to keep the office politics out of earshot from customers. Not good to hear about office drama when other sales people are doing a great job trying to help you buy a vehicle and not professional. More
by JRMSC
Employees Worked With
Mo from Finance was great. , Talal Harb
July 28, 2019
Friendly and Helpful The team was friendly and helpful. They offered their time and knowledge about the product and didn't pressure me when I came back a few days later af The team was friendly and helpful. They offered their time and knowledge about the product and didn't pressure me when I came back a few days later after thinking it over. More
by Kansas
July 28, 2019
New car purchase Really an easy process. Felt like the salesman really had our best interests. There was little back & forth haggling about the price. Best experien Really an easy process. Felt like the salesman really had our best interests. There was little back & forth haggling about the price. Best experience ever in buying a new car. Juan Gonzalez was the best salesman ever. Made it a great experience More
by Happy camry
July 28, 2019
4 runner PM service I purchased my vehicle and have maintained my 4 runner for 14 years at the Toyota Richardson location. Lee Schuster is my service advisor and he is I purchased my vehicle and have maintained my 4 runner for 14 years at the Toyota Richardson location. Lee Schuster is my service advisor and he is the reason I still go there. Lee is very professional. He looks at every situation and weighs all solutions to solving a question, or problem. lee is a true profesdional More
by Knottk
Employees Worked With
July 28, 2019
needed new tire I was from out of town for a special event and had a damaged tire. They got me safely on my way quickly and my friends and I were able to attend my d I was from out of town for a special event and had a damaged tire. They got me safely on my way quickly and my friends and I were able to attend my daughter's first baby shower. More
by Cockerellvicki
Employees Worked With
July 28, 2019
Excellent Waleed Khan went above and beyond to find me the perfect car. He was able to find me the color of the car. Great customer service, very friendly, and Waleed Khan went above and beyond to find me the perfect car. He was able to find me the color of the car. Great customer service, very friendly, and helpful. More
by Ismail1995
July 27, 2019
Why do I keep coming back to Toyota Richardson Service I trust their expertise and servicing my car. I have come back as maintenance is needed or if there is a breakdown through the years. I trust no other I trust their expertise and servicing my car. I have come back as maintenance is needed or if there is a breakdown through the years. I trust no other service in Richardson, TX. They are honest and forthright. The service is always superior and the explanations and costs on my car maintenance or breakdown is beyond my expectations. I have been coming to this service center for more than 15 years and I can say I have never been disappointed. The time element in waiting does not make me irritable because I work in a place where instruments have to be serviced by educated and experienced field service engineers and time, cost, and parts are a part of life. If others think this place is slow and time consuming, they are unrealistic about quality this place exudes. I will always have my car(s) serviced by this great place! Always! More
by MaintenanceIsKey
July 26, 2019
First Toyota and First Service I am a customer for life, I look forward to coming back for my next service and telling friends and family. Thank you Toyota of Richardson I am a customer for life, I look forward to coming back for my next service and telling friends and family. Thank you Toyota of Richardson More
by Dimola
Employees Worked With
Donny Moo
July 25, 2019
Amazing, professional service Richardson Toyota has been doing all my service since I moved to Texas. Very convenient service . Proffessional and honest people. Doug is my servic Richardson Toyota has been doing all my service since I moved to Texas. Very convenient service . Proffessional and honest people. Doug is my service advisor and enjoy doing business with him as well . More
by Sal
Employees Worked With
Douglass mora
July 25, 2019
60000 mile service They did what they said what they would do. They also drove me back to the house and came back and picked me up. I am very happy. They did what they said what they would do. They also drove me back to the house and came back and picked me up. I am very happy. More
by Wheels37
