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Toyota of Richardson

Richardson, TX

4.8
2,747 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,747 reviews

November 21, 2025

Lee Schuster did a great job today, taking care of the maintenance on my vehicle. Lee is very knowledgeable and it is a pleasure working with him. Lee is the reason I choose Richardson Toyota. More

by JEC59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2025

The service advisor was Mr. Casey- the Assistant Manager, he was exceptional and keenly knowledgeable about the service industry over the years and made good eye contact- all of More

by quackquackapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey, The Assistant Manager-Service Dept
Nov 20, 2025 -

quackquackapp responded

Overall the staff provided “Sophisticated and Intelligent work ethics” At Toyota of Richardson Service department The service advisor was Mr. Casey- the Assistant Manager, he was exceptional and keenly knowledgeable about the service industry over the years and made good eye contact- all of which is instrumental in good faith business practice. Thusly in short; overall You and your staff-members provided “Sophisticated and Intelligent work ethic” at Toyota of Richardson Service.

November 20, 2025

Prompt service, appointments follow through, thorough. They find issues unknown to me. Friendly, timely, knowing. More

by lewis.brereton 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2025

Excellent customer service, very polite staff and a nice clean facility to wait in while waiting on your car to be done. More

by orholdsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2025

Lee my service advisor is Always “Excellent”. He covers all the details of maintenance and gives me Discounts. 5-Starr !!! More

by surgerystevedoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was very polite and professional
November 17, 2025

Beth Anne always exceeds expectations . Always helpful in keeping my vehicle maintained.will be back. More

by dan2141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne
November 17, 2025

It’s a great experience with Toyota Richardson service center, as I reached the center the service advisor took care of my car and do all the paperwork he is very knowledgeable and helpful. More

by iqbal.azhhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Martin Stiger
November 17, 2025

Very professional and polite and the service is supreme the service agent very prompt I will recommend these dealer More

by Wilsonlee5859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
November 14, 2025

He had a great attitude, very positive very knowledgeable very respectful, outspoken very helpful. Talked and walked with integrity. More

by Rosaeliamoore@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Lee
Nov 19, 2025 -

Toyota of Richardson responded

Thank you for sharing your wonderful experience! We're delighted to hear about the exceptional service you received. Your comments about the positive attitude, knowledge, and respectful approach highlight exactly what we strive for. It means so much to know you experienced genuine, helpful service and recognized our team's integrity. Your feedback motivates us to continue delivering the high-quality experience you deserve.

November 13, 2025

Very professional and friendly customer service . They get you in and out on time feeling happy More

by Patricia patriciaankomah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Albiso
Nov 19, 2025 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear our team provided professional and friendly service while keeping you on schedule. Your kind words mean so much to us, and we look forward to serving you again at Toyota of Richardson.

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