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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,698 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,698 reviews

September 23, 2025

The work authorized was completed on time, as promised, and the price charged was fair. Beth Anne is a wonderful communicator, and the process was as painless as vehicle service can be. More

by Budrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne Rose
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Sep 23, 2025 -

Toyota of Richardson responded

We are honored to hear about your positive experience with our service team. It's wonderful to know that we completed your authorized work on time as promised and that you found our pricing to be fair. We're especially pleased that our communication made the vehicle service process as smooth as possible for you. Your feedback about the timeliness, fairness, and clear communication throughout your visit means a great deal to us. We truly appreciate you taking the time to share your experience and look forward to serving you again.

September 23, 2025

Great service and great Toyota representative, Jesse! Thanks for your great help and caring attitude! More

by brendathomas71551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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September 23, 2025

I have never had a problem with the dealership Lee always does a great job More

by Glen34301940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 22, 2025

When I bought my car there in September of 2024, it was a quick seamless experience; and I have gotten my car serviced there twice since then and both experiences have been exceptional. More

by mbing1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Sep 23, 2025 -

Toyota of Richardson responded

We are ecstatic to hear about your wonderful experience with us! It's fantastic that your car purchase in September was smooth and efficient, and we're thrilled that your service visits have continued to exceed your expectations. Your feedback means so much to our team, as we work hard to provide exceptional experiences from the moment you purchase your vehicle through all your future service needs. We truly value customers like you and appreciate you taking the time to share your positive experience.

September 19, 2025

Great service always. On time. Update the status of your vehicle during service.all in all great service. More

by Ambu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2025 -

Toyota of Richardson responded

We are elated to hear about your positive experience with our service team. Your feedback about our punctual service and clear communication throughout the process means so much to us. We understand how important it is to keep our customers informed about their vehicle's status during service, and we're glad this made a difference in your experience. Thank you for recognizing the dedication our team puts into providing excellent service every time you visit Toyota of Richardson.

September 19, 2025

From time of car drop off to car pick up, I was kept informed of the progress and any issues that needed to be addressed. I was given a full list of costs and why the issue needed to be taken care of. I More

by Pjbroom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladislav Andre Eve 3669
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Sep 19, 2025 -

Toyota of Richardson responded

We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about being kept informed throughout the entire process shows how much our communication efforts mean to our customers. We understand how important transparency is when it comes to repair costs and necessary work, so we are delighted that you found our explanations clear and helpful. It means so much to us that you felt cared for both in terms of the attention given to your vehicle and your personal comfort while waiting. Your trust in Toyota of Richardson is greatly appreciated, and we look forward to continuing to provide you with the same level of excellent service in the future.

September 18, 2025

Everything was and easy process my guy was excellent, he helped me with a discount so I appreciate that. More

by Ty peeps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Tchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrell Pinnock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herouy Makonnen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Hanback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2025 -

Toyota of Richardson responded

Your review is appreciated! We are thrilled to hear that your experience with us was smooth and straightforward. It sounds like our team member provided you with exceptional service and was able to help you save money with a special discount. We take pride in having knowledgeable staff who go the extra mile to ensure our customers have a positive experience. Your kind words mean a lot to our entire team, and we look forward to serving you again in the future.

September 14, 2025

Justin the service advisor was great as always! Friendly, helpful, and reassuring. He's a valuable member to Toyota and I'd definitely ask for him again my next visit More

by amandrrpandrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
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September 12, 2025

Exceptional customer service. Vlad especially was exceptional in communicating with my on all the questions I had. His customer service skills are excellent. Will come back to see More

by platinumgoldz26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vlad, M
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September 12, 2025

Quick and courtesy and professional service. Purchased my new Tundra in May. Nothing but the service when I bring it in for maintenance. More

by 1794Dude
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chin, Dakota,
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