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Toyota of Richardson
Richardson, TX
2,713 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,713 reviews
October 13, 2025
Mitch was my advisor and he provided excellent service from start to finish. He was professional, on time, and made sure everything was done perfectly. I truly appreciate his attention to detail and outst from start to finish. He was professional, on time, and made sure everything was done perfectly. I truly appreciate his attention to detail and outstanding customer care — highly recommend him! More
by ali.alrufaiee
Employees Worked With
Mitch
October 12, 2025
Toyota of Richardson has served my family for close to 40 years. My father passed and the lease vehicle was new and the servicing company, Ally, was less than helpful. Robert Alicea has been beyond spectacul years. My father passed and the lease vehicle was new and the servicing company, Ally, was less than helpful. Robert Alicea has been beyond spectacular in helping me navigate the whole process. It should not have been as difficult as it was (Ally) but Robert was there the whole way. I cannot thank him enough for helping me at this difficult time. We have been loyal customers for a reason More
by kmjago
Employees Worked With
October 11, 2025
The Service I get from the service dept is why I by at Toyota Richardson. Lee Schuster is the Guy!!! Toyota Richardson. Lee Schuster is the Guy!!! More
by C sluetz
Employees Worked With
October 10, 2025
SHADY Finance Department SYED ALI ! !! Please stay away from this finance manager!! If you do business with him be sure to review PAPER contract! My wife and I went in to purchase !! Please stay away from this finance manager!! If you do business with him be sure to review PAPER contract! My wife and I went in to purchase a vehicle two weeks ago. After negotiating the Out The Door Price we headed into the finance department to finalize the deal. After telling SYED ALI we were pre approved with our bank let’s just say his attitude changed. He proceeded to try to tie a $1,500 warranty to a better interest rate. Which this could be considered fraud. We rejected the warranty and the interest rate and ask him to go with our pre approval and our bank. Before signing I once again asked him this will be going to our bank. He assured me. Sign documents, made the deal and thought we were ready to enjoy our vehicle. Thought wrong! After hounded him to send over our contract and details he finally sent it over 24 hrs later! Syed Ali, not only did not go with our preferred bank but decided to add on the $1,500 warranty we rejected! All in an effort to trick us into paying his preferred lender and warranty add ons! Please please if you do business with Syed Ali ask for someone else or review and double triple check everything!! Syed Ali, hope you’re reading this, the anticipated sell rate you are banking on. Will be a charge back very soon! We refused to give you a cent of our money. We will be refinancing or paying this in full very soon! More
by Nasario Martinez
Employees Worked With
October 09, 2025
My service advisor for my oil change was Mitch, he was very helpful and very knowledgeable . I really like the way he approached.me a big smile. Also I had a chipped on my windshield and Mitch called and very helpful and very knowledgeable . I really like the way he approached.me a big smile. Also I had a chipped on my windshield and Mitch called and checked for me if I have a warranty. And sure enough I was able to fix the windshield with the warranty that I have. Thank you Mitch for working so hard and see you in a couple of months. Happy customer Meron More
by Merongirma125
October 08, 2025
The service department is very professional and i was disappointed sell department. Greater service and good recommendation. disappointed sell department. Greater service and good recommendation. More
by Taf
October 07, 2025
Great customer service. Mr. LEE accommodated an early check in right away and was able to provide the transmission fluid change in less time than indicated. VALET staff are Mr. LEE accommodated an early check in right away and was able to provide the transmission fluid change in less time than indicated. VALET staff are always so friendly. More
by Jenny P
Employees Worked With
October 04, 2025
Thank you for an excellent job and the Tire guy saved me a lot of money. Thank you a lot of money. Thank you More
by kfolreyes18
October 03, 2025
Always excellent service at Toyota of Richardson. I'm on my 4th toyota and all have been bought and serviced there. Lee is the best service writer there as well. So glad to have found him. I'm on my 4th toyota and all have been bought and serviced there. Lee is the best service writer there as well. So glad to have found him. More
by tc.ryder
