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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.7
2,330 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,330 reviews

November 21, 2024

Grait team, thank u for your attention to me, I hope to see u again soon More

by edmon6031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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November 20, 2024

I’ve been a customer of Toyota of Richardson for about 4 years now and they deliver great customer service consistently and their maintenance technicians deliver the highest quality work. I highly recommend More

by Joshua.calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
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November 20, 2024

Every person I dealt with was very professional and personable. Eduardo was very helpful regarding the condition of my vehicle and what I needed to do to keep my car in tip top shape. More

by esartain68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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November 19, 2024

We were able to get the car in right away which was important because my daughter was taking it on a trip. Really appreciate th level of service. More

by colleengilmour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin and I’m not sure
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Nov 20, 2024 -

Toyota of Richardson responded

Colleen, we’re thrilled to hear you had such a positive experience! It's great to know we could assist you promptly, especially for your daughter’s trip. Thank you for your kind words about our service; we look forward to helping you again in the future!

November 19, 2024

Timely and excellent service - Lee schuster is an excellent service manager - well behaved and knowledgeable More

by Leelamvarghese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 18, 2024

First time visiting this location for service and it was absolutely an awesome experience from the minute we lined up to the end. Everyone is very welcoming and very friendly especially Ryan! More

by cardonam76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Nov 20, 2024 -

Toyota of Richardson responded

We're thrilled to hear you had an awesome first visit! Our team works hard to create a welcoming atmosphere, and we’re glad Ryan made a positive impact. We look forward to seeing you again soon!

November 17, 2024

Ryan was great! Highly recommend. Nice guy. Good communication. Word word word word word word. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Nov 20, 2024 -

Toyota of Richardson responded

Thanks for the fantastic review, Aaron! We're thrilled to hear that Ryan made such a positive impression with his communication and service. Your recommendation means a lot to us!

November 17, 2024

I always trusted Richardson Toyota since my son bought CHR2020 car. Pricing & services no doubt. More

by jingcledera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezzie A
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Toyota of Richardson responded

Thank you for your feedback! We're thrilled to hear that you've had such a positive experience and that you trust us for both pricing and services. We truly value your loyalty and appreciate your continued support. If there's anything else we can do for you or if you ever have questions, don't hesitate to reach out!

November 17, 2024

Casey had me in at 6:34 and out at 7:04. He truly respects his customers’ time, and I appreciate that. More

by billweed98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Stiger
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Nov 20, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience! We’re so glad to hear that Casey respected your time and got you in and out so efficiently. We truly value our customers and are happy to have provided you with such great service. We look forward to seeing you again!

November 17, 2024

It was ok . ok ok ok ok ok ok ok ok ok ok ok ok ok More

by matt2sepstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that your experience was okay. If there's anything we can do to improve or make your next visit even better, please don't hesitate to let us know. We appreciate your business!

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