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Toyota of Portland

Portland, OR

3.2
820 Reviews

55 NE Broadway St

Portland, OR

97232

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820 Reviews of Toyota of Portland

July 24, 2023

I’m just adding my complaint about waiting an unreasonable amount of time even though I made an appointment. It took over three+ hours for an oil change and service check. I won’t come here again More

by Lala50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian
July 23, 2023

Just lied through the whole process. Young salesman (Brandon) sent me through the whole buying process. 2hrs needed 2 more signatures. Why, they wanted me to buy a car they didn’t have. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon
July 14, 2023

Don’t let them touch your car. The worst service for Toyota in the Pdx area. They destroyed my cats with injector service then wanted 3000 plus 700 labor to fix. I had a good shop More

by Pat R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Freeman
July 14, 2023

Dropped my car off for a tune up at 7:45. I spoke with the service tech about getting a spare tire for when I’m somewhere remote because the car came with a fix-a-flat and it wasn’t helpful w More

by jonesjackie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay
July 07, 2023

One of the worst experience I've had in a Toyota dealership. Was looking for a new RAV4 Prime. Found the vehicle on Toyota site, contacted the dealership from there. Sales person quoted a higher pri More

by wacarbuff
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Peter Lacher
July 03, 2023

I had a service scheduled and told them I would wait. I was told about an hour. After driving 28 miles from my house I arrived and was told to leave it all day possibly until the next. When I told the More

by Ironman29
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
June 02, 2023

Had a 9:05 am appointment for lube and oil change. Arrived at 8:55 am and was told there were quite busy and 9:05 was "check-in," not appointment. Then was told there is a "five hour window," so I cou More

by Disappointed
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronita Roth
March 13, 2023

Toyota of Portland completely ripped me off with an $148 oil change. Mark Moore went on to explain to me that my car "takes a lot of oil" and that "for some odd reason, oil change prices have spiked". I spe More

by cjac24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Moore
December 05, 2022

Thank you Ken Scott for being attentive to details as you provided useful, constructive car buying experience. I truly appreciated your listening ear and your compassion for the situation I find myself in. More

by tajaiproductions
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Scott
December 01, 2022

This is my third bad experience with this service department. This time, I made an appointment for an oil change and tire rotation. I was told it would take about an hour (which is quite a bit longer More

by osoposo
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Chartier
2
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