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Toyota of Orlando
Orlando, FL
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Very happy Nichole Peters is fantastic, friendly, informative. She really knows her job! Helped set up our Bluetooth and even helped move our things from our old Nichole Peters is fantastic, friendly, informative. She really knows her job! Helped set up our Bluetooth and even helped move our things from our old vehicle..... More
Excelente atención y asesoria! Mi esposo y yo estamos sumamente agradecidos con todo el equipo por su apoyo y atención brindada: Al Sr Alfred por su amabilidad y conocimiento a la h Mi esposo y yo estamos sumamente agradecidos con todo el equipo por su apoyo y atención brindada: Al Sr Alfred por su amabilidad y conocimiento a la hora de escoger nuestro Toyota Corolla 2016, Al Sr Christopher Jimenez por su honestidad, sinceridad y capacidad de entendimiento de acuerdo a nuestras necesidades, y a la Sra. Jacqueline Cruz por despejar todas nuestras dudas en cuanto a los trámites administrativos, valorando de esta manera nuestra experiencia de compra como Excelente, y super recomendada. More
Good start, horrible finish. Worked with Jerry Sun and Bud one of the Sales Directors. Sales process was great. Did my paper work with Nichole Peters which went quick and smooth. Worked with Jerry Sun and Bud one of the Sales Directors. Sales process was great. Did my paper work with Nichole Peters which went quick and smooth. Unfortunately took a negative swing after my purchase of a brand new vehicle. After getting my tint job done at the dealer they left a dent on my hood. Understandable things happen, so they are fixing it for free. It is rather annoying that I have been in and out of the dealer for about a week now, and having to wait at least an hour each visit. Spoke with a manager Calvin or Kyle not sure what his name was about my frustrations and he was very rude and not apologetic what so ever about the situation. "We are fixing it for free aren't we?" great response sir. I then called Cynthia Wagner who is the customer service manager. I explained the details of what has been happening and my frustrations as well. She was very nice but didn't offer to fix the situation at all just explained to me she would bring it up in a managers meeting which does me no good. Now working with Miguel over in repairs to fix the dent on my hood. By far he is the best person I've worked with. I really regret purchasing a vehicle from this location and do not reccomend purchasing from here at all. More
A Sale That "Almost" Didn't Happen! Big thanks to Ricky Cruz for stepping in, listening to my needs and making the numbers work. As a result, I'm a happy 2017 Toyota Camry owner with al Big thanks to Ricky Cruz for stepping in, listening to my needs and making the numbers work. As a result, I'm a happy 2017 Toyota Camry owner with all the bells and whistles. Within a few hours, I was out of there - done, complete, finished with signing all the paper work thanks to Shadey Derivois. Friendly service with a smile is the key to repeat business. I'll be back! More
Signing Papers for new purchase Nichole Peters made it very easy for me to sign my paperwork. She is a pleasant person to work with. If I had to do it again, I would want Nichole Nichole Peters made it very easy for me to sign my paperwork. She is a pleasant person to work with. If I had to do it again, I would want Nichole to be the person to work with me. More
Easy to work with! From the start Neville was very helpful! Antonio made the process easy and not a lot of haggling. The paperwork with Nicole Peters in finance was th From the start Neville was very helpful! Antonio made the process easy and not a lot of haggling. The paperwork with Nicole Peters in finance was the fastest I've ever completed. Thank you all! More
Oil change I was a walk in treated like I had an appointment quick and courtesy as soon as I enter in by Scott Imbastsri thank you so much... I was a walk in treated like I had an appointment quick and courtesy as soon as I enter in by Scott Imbastsri thank you so much... More
Great employees! Jerry Sun, Patrick Lynch and Nichole Peters were all very helpful, friendly and gave 150% to make sure our experience at this dealership went smoothly Jerry Sun, Patrick Lynch and Nichole Peters were all very helpful, friendly and gave 150% to make sure our experience at this dealership went smoothly. And Birdie Friedel's outreach was instrumental in pulling it all together and making it work! More
Excellent Service Thanks to Scott Imbastari my experience at Toyota of Orlando on Vineland was excellent. Scott explained everything and my car was ready on time with n Thanks to Scott Imbastari my experience at Toyota of Orlando on Vineland was excellent. Scott explained everything and my car was ready on time with no problems. Scott kept me informed of my cars progress and recommended services. I will be back. More
Regular maintenance The service person that assisted me was Osvaldo Perez, he was very professional and pleasant. This was the second time that I visited this dealership The service person that assisted me was Osvaldo Perez, he was very professional and pleasant. This was the second time that I visited this dealership and the service has always been outstanding. Thank you Osvaldo for making this an easy and enjoyable experience. I would definitely recommend this dealership and plan to be back here because he made my visit easy and stress free. More