Toyota of Orlando
Orlando, FL
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Another vehicle purchased from Toyota of Orlando If memory serves me correctly, I just purchased my 15th vehicle over the past 20 years from Toyota of Orlando. I continue to go back for vehicles for If memory serves me correctly, I just purchased my 15th vehicle over the past 20 years from Toyota of Orlando. I continue to go back for vehicles for myself and my family due to selection and quality of Toyota, but I would not purchase anywhere else than Toyota of Orlando. I have always dealt with James Lyle who make the car buying process easy and seamless. Hanna took several hours to show me different vehicles to make sure I got what I wanted. Edwardo Matas finalized the deal and got me through the process quickly and answered any questions I had. The vehicle was ready to go on time and once again, I drive off a satisfied customer. More
Auto Service Experience The service provider, Carlos Rivera from the service department from Toyota of Orlando provided honest and loyal service. He provide detailed informat The service provider, Carlos Rivera from the service department from Toyota of Orlando provided honest and loyal service. He provide detailed information about the service of Toyota customers and vehicle. Finally, he was patient and polite. More
Great selection great staff Many options on the lot. Great and friendly staff. Very helpful. They actually listen to the customer, a rarity these days. Will recommend friends and Many options on the lot. Great and friendly staff. Very helpful. They actually listen to the customer, a rarity these days. Will recommend friends and family. More
Great car buying experience Scotty Bumbalough, Jaun Florentine and Betheny Prince were all very helpful and made my car buying experience better than I am used to getting at othe Scotty Bumbalough, Jaun Florentine and Betheny Prince were all very helpful and made my car buying experience better than I am used to getting at other dealerships. They all helped with an issue that would have been a problem at any other dealer ship. The whole team worked with me to solve me issue. I have been recommending this dealership since a purchased mt Sequioa. More
Great Experience From Patrick (gentleman showed/test drove vehicle) to Andre Molinari (sales) to Eduardo Matas (finance) we had Fabulous experience Wonderful connectio From Patrick (gentleman showed/test drove vehicle) to Andre Molinari (sales) to Eduardo Matas (finance) we had Fabulous experience Wonderful connection/best dealership experience ever More
Service Visit Oil change was fast and no complains. My issue was from the sales dept. Not happy they ran my credit! I was approached about car exchange from Chris Oil change was fast and no complains. My issue was from the sales dept. Not happy they ran my credit! I was approached about car exchange from Christian and was only looking for info and was promised that it was a soft running in my credit and it wouldn’t show up. Not only was I being screwed over, and let’s be honest I’m not an idiot, my credit reporting came up as an alert from being ran at this dealership. Sadly this will impact my decision to go somewhere else for business!! More
New car purchases Hanna, Scotty and Bethany were all very knowledgeable, professional and very easy to work with. I would recommend this dealership to my friends. Car w Hanna, Scotty and Bethany were all very knowledgeable, professional and very easy to work with. I would recommend this dealership to my friends. Car was delivered with full tank and very clean. More
Great customer service I was welcomed by Jason King , who was very professional, patient and kind. Help me find my 2017 rav4 hybrid. Bethany and Fred were very awesome . The I was welcomed by Jason King , who was very professional, patient and kind. Help me find my 2017 rav4 hybrid. Bethany and Fred were very awesome . They helped me with paper work and delivered my car with a full tank to gas. Toyota of Orlando is the place to go. More
New car It was a pleasure being greeted by Anthony upon arrival who took us for a test drive and provided us with excellent service. We were then taken to Fre It was a pleasure being greeted by Anthony upon arrival who took us for a test drive and provided us with excellent service. We were then taken to Fred who was exceptional providing us with financial services. Betheny and Edwardo completed our experience with exceptional service also. Overall the service was exceptional More
BEST IN CLASS EXPERIENCE! By the far the best new car buying experience ever! Using their website, I already identified which specific vehicle I wanted. When I arrived, Glendal By the far the best new car buying experience ever! Using their website, I already identified which specific vehicle I wanted. When I arrived, Glendaly Gonzalez helped me locate the vehicle on the lot. While looking, we chatted and I learned that she was brand new. Her product knowledge and customer service was awesome to say the least and I never would have guessed she was new. She was a pleasure to work with and I see her doing really well in her new role. Fred Robinson was the next person I worked with and we worked out all the details of the transaction. Normally, this is the worst part of the deal. All of the back and forth haggling and whatnot. I told Fred that this was the third Toyota dealership I’ve been to in the last couple days and I’m ready to purchase as long as the numbers are right. Fred is an absolute pro because instead of wasting everyone’s time, not only were the numbers right on the first try, he expedited the process. He was very efficient and very personable throughout and I could definitely see myself purchasing another vehicle from him in the future. As for all of the closing document processing, I told Finance rep Bethany Prince that I needed to be out ASAP. Like Fred, she was thorough, but also fast and efficient. She wasn’t too fast though. If I had a question, she made sure I understood the reason before we moved on. Absolutely all three “levels” of my experience at Toyota of Orlando were BEST IN CLASS and I highly recommend this dealership! More