Toyota of Orlando

Savanah, Anna and Rafael thank you so much for the help I love new rav4 I'm glad o waited for the right one love new rav4 I'm glad o waited for the right one More

Savanah me encanto su amabilidad y atención gracias por ayudarme con transferir mi placa y ayudarme con la información de mi banco ayudarme con transferir mi placa y ayudarme con la información de mi banco More

Gracias por la atención el día de hoy con la compra de mi carro nuevo Savanah carro nuevo Savanah More

Horrible experience trying to buy a vehicle here. They mark up their tickets way to high. I have a growing family, and as a family we decided that we needed a vehicle big enough to support our gro They mark up their tickets way to high. I have a growing family, and as a family we decided that we needed a vehicle big enough to support our growing needs. Given how high interest rates are and really hardly any incentives to help with purchasing…. We reluctantly were on the hunt for something big enough to support our needs. When I put in a request to see a vehicle for on Toyota of Orlando’s lot, I was hounded for days by phone calls and texts about said vehicle. When I finally had a moment to respond back to the online sales department, I told them I would not be interested in the vehicle if there was any dealership mark ups above MSRP. Sadly after 30min of chatting and reassurances that there were no Market Adjustments…. We decided as a family to come in later that day. Mind you I do not agree with the interest rates and zero incentives to want to Finance the vehicle. So I decided to pull out cash in hand to make a purchase if we came to an agreement on the right OTD costs…. Needless to say, the gentleman lied to me on the phone, I get to the dealership ready to make a purchase, just to see a giant Market Adjustment sticker for over well over $5k and then a $1500 charge for the dealer shipping the vehicle in! The sales employees kept telling me let me talk to my manager about the MA, I don’t make the price. Mind you I have cash in hand ready to walk off the lot in a new vehicle. They would not budge and instead tell me they prefer selling cars at these higher prices because someone will eventually pay it because they are desperate enough. I’ll say this again though, I was sitting in the dealership $57k in hand ready to buy, This dealership turned me away. Just so some “greater fool than I” will purchase this vehicle for $68k. What a race to the bottom and sadly the greed and arrogance of this dealership to continue to push families to spend so much on a vehicle is ridiculous. Save your money! Go some where that values you as a customer. We went to a different dealership found exactly what we wanted with out the crazy MA prices and poor sales tactics. More

Treated rudely by service consultant. Will not bring back vehicle. Consultant said he didn't know which oil my vehicle takes. I told him that I made an online appointment and that my vehi Will not bring back vehicle. Consultant said he didn't know which oil my vehicle takes. I told him that I made an online appointment and that my vehicle was an option for service. I bring my Toyota there for service and decided to bring my 2020 Chevrolet. However, I will no longer bring my any of my vehicles due to the lack of professionalism. More

Very shady. Big, busy place. We called 2hrs ahead to check on them having a truck in stock. They confirmed yes. We drove 2 and a half hours to see it and when we Big, busy place. We called 2hrs ahead to check on them having a truck in stock. They confirmed yes. We drove 2 and a half hours to see it and when we got there, the person we talked to was “on lunch”. She said her name was Charlotte, but her name isn’t listed on this site as an employee. They walked us around the lot looking for it. When we got back inside, they looked it up and said it sold the day before. Classic get you in the door tactic. Will never come here again. Zero stars. I really wouldn’t be surprised if Charlotte is a code. More

Ricardo muy excelente la atención mostrándome el carro y Antonio muy cordial consiguiéndome el pago correcto y Savannah un amor completo terminando el papeleo Antonio muy cordial consiguiéndome el pago correcto y Savannah un amor completo terminando el papeleo More

Franco, cruz and savanah were amazing this is my 3rd time here and the service was exceptional this is why I always come here here and the service was exceptional this is why I always come here More

In town for a few days and tried to call and pay cash for a Tacoma and possibly a sedan. Refused to do business unless sitting in front of them. Absolutely the most ridiculous way to do business in today's a Tacoma and possibly a sedan. Refused to do business unless sitting in front of them. Absolutely the most ridiculous way to do business in today's world. The way of the old dinosaur dealers is going extinct. Folks wonder why AutoNation is growing. They wanted a credit report for a cash deal. Absurd, rude, and just wrong. Will buy elsewhere as we could smell the bait and switch a mile away! Run More

Don't even bother trying to buy here. They won't do business unless you come into their dealership, even if you live over 100 miles away, and even if you do that, they will automatically They won't do business unless you come into their dealership, even if you live over 100 miles away, and even if you do that, they will automatically add $7000 to the MSRP of a Sienna just because it is in high demand and short supply. They call it a "market adjustment" but what it really is is price gouging. They do it because they can, not because they have to. Even if you offer to give a deposit to reserve a car and pay the rest of the price in full in cash when it arrives with no financing, they still want you to fill out a financing application and come to their office. Dishonest business practices all around. I recommend you do business only with Toyota-designated SmartPath dealerships, who are supposed to give you a final, total, Out-The-Door price over the internet (without having to visit the dealership), and some of whom pledge to sell at the MSRP with a modest markup for dealer processing (typically less than $1000) and no "market adjustment" price gouging. More