Toyota of Orlando
Orlando, FL
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We took our Acura in for bodywork and the team at Toyota of Orlando (Keila, Hector and Victor) did an excellent job. The car came out looking brand new. It is everything I could ask for. Thank you for yo of Orlando (Keila, Hector and Victor) did an excellent job. The car came out looking brand new. It is everything I could ask for. Thank you for your excellent, for your friendly service and great results. I highly recommend them. More
Horrible experience trying to buy a vehicle here. They mark up their tickets way to high. I have a growing family, and as a family we decided that we needed a vehicle big enough to support our gro They mark up their tickets way to high. I have a growing family, and as a family we decided that we needed a vehicle big enough to support our growing needs. Given how high interest rates are and really hardly any incentives to help with purchasing…. We reluctantly were on the hunt for something big enough to support our needs. When I put in a request to see a vehicle for on Toyota of Orlando’s lot, I was hounded for days by phone calls and texts about said vehicle. When I finally had a moment to respond back to the online sales department, I told them I would not be interested in the vehicle if there was any dealership mark ups above MSRP. Sadly after 30min of chatting and reassurances that there were no Market Adjustments…. We decided as a family to come in later that day. Mind you I do not agree with the interest rates and zero incentives to want to Finance the vehicle. So I decided to pull out cash in hand to make a purchase if we came to an agreement on the right OTD costs…. Needless to say, the gentleman lied to me on the phone, I get to the dealership ready to make a purchase, just to see a giant Market Adjustment sticker for over well over $5k and then a $1500 charge for the dealer shipping the vehicle in! The sales employees kept telling me let me talk to my manager about the MA, I don’t make the price. Mind you I have cash in hand ready to walk off the lot in a new vehicle. They would not budge and instead tell me they prefer selling cars at these higher prices because someone will eventually pay it because they are desperate enough. I’ll say this again though, I was sitting in the dealership $57k in hand ready to buy, This dealership turned me away. Just so some “greater fool than I” will purchase this vehicle for $68k. What a race to the bottom and sadly the greed and arrogance of this dealership to continue to push families to spend so much on a vehicle is ridiculous. Save your money! Go some where that values you as a customer. We went to a different dealership found exactly what we wanted with out the crazy MA prices and poor sales tactics. More
Treated rudely by service consultant. Will not bring back vehicle. Consultant said he didn't know which oil my vehicle takes. I told him that I made an online appointment and that my vehi Will not bring back vehicle. Consultant said he didn't know which oil my vehicle takes. I told him that I made an online appointment and that my vehicle was an option for service. I bring my Toyota there for service and decided to bring my 2020 Chevrolet. However, I will no longer bring my any of my vehicles due to the lack of professionalism. More
Very shady. Big, busy place. We called 2hrs ahead to check on them having a truck in stock. They confirmed yes. We drove 2 and a half hours to see it and when we Big, busy place. We called 2hrs ahead to check on them having a truck in stock. They confirmed yes. We drove 2 and a half hours to see it and when we got there, the person we talked to was “on lunch”. She said her name was Charlotte, but her name isn’t listed on this site as an employee. They walked us around the lot looking for it. When we got back inside, they looked it up and said it sold the day before. Classic get you in the door tactic. Will never come here again. Zero stars. I really wouldn’t be surprised if Charlotte is a code. More
Ricardo muy excelente la atención mostrándome el carro y Antonio muy cordial consiguiéndome el pago correcto y Savannah un amor completo terminando el papeleo Antonio muy cordial consiguiéndome el pago correcto y Savannah un amor completo terminando el papeleo More