Toyota of Orlando
Orlando, FL
Filter Reviews by Keyword
By Type
Showing 2,911 reviews
This dealer went above and beyond. I highly recommend that if in doubt before you visit dealer that you use the web to speak with someone online. They are very helpful and informative.When you arrive at that if in doubt before you visit dealer that you use the web to speak with someone online. They are very helpful and informative.When you arrive at the dealership you will be helped beyond expectations. They are some of the best professionals that I have encountered. More
It was a great experience, I came into the dealership just to see what my options were in order to purchase a Toyota Tundra, to my surprise I saw a tundra that was marked down. Aly suggested I take a te just to see what my options were in order to purchase a Toyota Tundra, to my surprise I saw a tundra that was marked down. Aly suggested I take a test drive, I did. Aly was very courteous and friendly, he suggested we write it up and see what happens. John Rios in my opinion went above and beyond to make my visit there a pleasant one. After the paperwork was done and he turned it in, he checked with me often to asure me that they were still checking things, he explained the contract to me so that I could understand what was beig done. Shawn Sibley was friendly and took the time to explain everything to my understanding, answered any and all questions that I had. This is the only Toyota dealership I have bought my vehicles from, I love the service and the friendly faces that greet me each and every time I visit. I reccommend this dealership to all my family and friends. I am very satisfied, happy and pleased with the service and especially with John Rios, he made my day when I saw him. More
I walked in and Tony remembered me from 6 months ago. He got me in and out within 45 min. and I was on my way. What an asset to your company. He does you proud. got me in and out within 45 min. and I was on my way. What an asset to your company. He does you proud. More
Derell Roberson is the best customer service advisor. Courteous and attentive. I was taking my Sequoia to a local mechanic out of convenience. It turns out they were not performing work to factory specif Courteous and attentive. I was taking my Sequoia to a local mechanic out of convenience. It turns out they were not performing work to factory specifications and at improper intervals. Started taking it back to the dealer (a little less convenient). All work was completed in a timely and satisfactory manner. Thanks Derell More
Everyone at the dealer ship were very helpful, friendly and courteous. Michael Sumner was very helpful and knwledgeable. I have bought there in the distance past and woul buy there again. My only 2 problem and courteous. Michael Sumner was very helpful and knwledgeable. I have bought there in the distance past and woul buy there again. My only 2 problems were that I was brought the car, given the keys with no explanation of anything in it. Also I spen 26K for this car and, after leaving saw there was only 1/4 of a tank of gas. Fot that much money spent I would have thought yhey could have filled it up. But in spite of these items I still feel very good about my experienc there and would not hesitate to return More
Mr. Vazquez first priority was to do the best service on my vehicle that was possible. But, always coordinating with me to make sure I was in full agreement. Flexibility was the key note during my visit. Ke my vehicle that was possible. But, always coordinating with me to make sure I was in full agreement. Flexibility was the key note during my visit. Keep him around and I will continue to come back. I also did some inquiries about possible changing vehicles and the hands on from the sales depart ment was but full hands on but at the same time preserving my space at all times. That was also an excellent experience. Keep it up!!! I drive from Miami to this dealership because I know I will get the straight story and be treated with fairness and respect!!! More
I have been a loyal Toyota customer for over 15 years and always enjoyed my visits, mainly because of Juan Arana. His customer service values and action far exceed any place I have ever been to for service always enjoyed my visits, mainly because of Juan Arana. His customer service values and action far exceed any place I have ever been to for service and products. Toyota has great cars, reasonable prices, great customer service and a great service person.... Thanks Juan. More
I went in for an oil change and informed Tony that I needed to be out by 8am for a meeting. Tony took care of me and had me out the door within 35 minutes. Great service! needed to be out by 8am for a meeting. Tony took care of me and had me out the door within 35 minutes. Great service! More
For years I have been coming back to service my car at Toyota Orlando. They always do a great job. It is not the closest service place, but I don't mind to drive a few extra miles to get a great service. Toyota Orlando. They always do a great job. It is not the closest service place, but I don't mind to drive a few extra miles to get a great service. Today, Emil Pellino and John were very helpful, courteous, explained everything I needed to know. Thank you! More
I want to thank Juan with helping us with our Toyota Avolon with our battery situation last evening. Juan went above and beyond helping us. Thanks ever so Much Juan. Avolon with our battery situation last evening. Juan went above and beyond helping us. Thanks ever so Much Juan. More